Reviews for Starbucks in Baltimore, MD
Visited the store today and the employee customer service was HORRIBLE. When I got to the counter she had earphones in look down... at her phone it took her about 5mins to finally look up and acknowledge that I was standing there. Then made my drinkincorrectly. I just asked for a refund I was so displeased and I am 10 hours in a 16 hour shift so thanks a lot ! Oh & she hadno name tag on Read more
The barista Kim has the nastiest and rudest disposition. You approach the counter and she doesn?t greet you, she stares at you... as if you?re interrupting her from something. HORRIBLE customer service. Read more
Rarely open during posted hours. You've got a 5% chance someone will be there when they should be there. The grocery store is... terribly cleaned, staffed, and stocked, so this Starbucks fits their complete lack of standards. Read more
The staff was super unfriendly. It is 1pm and was just gonna go grab a coffee and lady just gave me a dismissive nuh-uh, instead... of telling me that they are close( also according to the store opening time, they should be open at this time). Last time I cameto the exact spot and waited for forever, and the lady was just making her own drink instead of mine, and was drinking her owndrink while taking forever. Worst Starbucks location one can ever been. Read more
Love it got to love it! Especially the white chocolate mocha hot drink, superb. And now with the Starbucks app earn free Rewards... and the ability to pay is phenomenal. The only thing I can not understand is why does every Starbucks prepare their drinksdifferently??? Read more
Went at 3 to try and get a coffee, there was no barista to place an order. Hours say they don't close until 7. A cashier from... Safeway called on the store intercom to try and get someone for me, 15 minutes later, still no barista. Will not be back. Read more
On 08/03 Barista ignored me after standing at REGISTER looking at me. Short older lady name Kim m. I spoke twice. She started... talking to another worker about being their 20 years. She would not speak or take our order. A few minutes later a older whitelady walked up she was super friendly and jumped to take her order. Read more
This Starbucks is located inside the Safeway on the corner of 25th and Charles between Charles and st Paul streets.