Reviews for Papa Johns Pizza in Baltimore, MD
Tracker doesn't work. Took over an hour to get my food and it was horrible. Called twice spoke with a team member who was rude... and not helpful at all. How dare papa John's sell poor quality pizza at high quality rates. Read more
Very disappointed! I gave a generous tip. However, I tipped before receiving the services which was a big mistake. I am aware... that things happen (especially in city traffic). However, when you call to inquire. You get an individual who treats theconversations as if you (the customer) are being annoying. I think an 1/2 hour late with delivery is excessive. I work at ahospital with limited lunch time. Therefore, delivery should be no later than 15 minutes of what was stated. Read more
Thank you, Papa John?s on Hanover St, for reminding me why I do not order Papa John?s on my dollar. Maybe on the company... card. My order was simple, a three-topping pizza with a side of pizza sauce. Oh, I also had a request for a well-donepizza. The pizza maker got fancy; they only put cheese and toppings on my pizza. They also took the pizza out of the ovenbefore the cheese melted. I realize everyone is not patient enough to prepare food to a complete point. Preparing a pizza withno sauce appears spiteful. As you can see, I will place a poorly prepared pizza in the oven quickly. Unfortunately, this pieechoes the ignorance behind the counter. I will spend my coin on another pizza joint; thanks for the reminder Papa John?s. Read more
This Place is horrible.. they seriously need to be shut down? On August 24th 2022 I walked in 1200 South Hanover st. Baltimore... Md location around 9pm to pickup my order I called in, when I arrived I watched a young lady tossing Pizza dough around withoutgloves or a hair net on walk over to the cash register ring me up for my pizza ( which I paid for in cash) then return back tothe pizza making area without washing or sanitizing her hands before picking up that same Pizza dough she was tossing aroundbefore stopping to assist me? smh I called to complain the next day during normal Business hours but of course the Manager (Mike Cate) who?s name is listed on the card wasn?t available. I did not eat my pizza I throw it away I wouldn?t dare let my dogor a homeless person eat something that wasn?t or isn?t Prepared safely especially considering Covid-19 is stillhappening..Don?t eat here THE STAFF IS NASTY,DIRTY AND CARELESS WHEN HANDLING FOOD. If I could give this place zero stars Iwould. Read more
No way to call them to complain, so guess I?ll leave a review! They never shows up. They are useless. I placed an order over the... phone, gave them my number, and waited over an hour. Papa John?s, this one location has ruined your reputation. Read more
If you are out of a product at the time an order is placed, please say so. Do not bring a random replacement and demand your... customer pay for it. To wit, ordered 2L Mt. Dew. Was sent a 2L Pepsi that was 100°+ (like it had been in a car all day; it iscurrently 93° here). Also, why do you have an option for a "well done" bake? You are clearly incapable of making thishappen. Last. Order. Read more
I ordered over the phone. They told me it would be 15 min. I got there in 20 minutes and they hadn't started making it. So i... waited patiently in my car. When I came back inside later to get it, they said someone must-have took it so i had to wait forthem to make me another. So i waited over an hour for my order only for it to be wrong. This time they forgot my pepperoni anddidn't offer anything for the inconvenience. Talk about upset, my kids didn't even want the pizza when i got home because therewas no pepperoni. Waste of time and money. Read more
Staff friendly, i always get a buffalo chicken pizza from them when i order. I get it for delivery. Usually takes about 30mins... at minimum pending on how busy they are for them to deliver it to you Read more