Reviews for Jimmy John's in Baltimore, MD
Don?t bother ordering delivery! They won?t show up
I really like Jimmy John's but not this location. Service was terrible and workers were rude. I wish I would've read the reviews... on this location prior to entering. Read more
I thought walking into this store was a joke. Out of 6 people working in there and only 2 guest at tables no one even looked up... or greeted us walking in. Then the ?cashier? just stood at the register lol didn?t ask how I was doing OR EVEN WHAT I WANTED TOORDER! He just stood until i just blurted out the sandwich I wanted. From start to finish he didn?t speak, I mean you could atleast tell me my total. Now I would have given some grace as I thought maybe he can?t speak or something isn't right until heturned around and said something to the person making the sandwiches.. wow. Even after the awkward order I tried to tell him NOONIONS and I said I?m allergic I could die (said it in a joking manner to see if I could crack a smile)?. Nothing except extraonions on my sandwich that I didn?t notice until I bit into the sandwich and felt my throat itching. I tried calling the storeas well no answer, go figure. It?s one thing to be rude but to be careless with allergies? I spent a while at patient firstafter things went really south and we are now working on getting everyone?s information to give to our attorney? unless yourdesperate for food just avoid this location. Read more
Long time customer of this location. Used to go order to delivery in under 30 minutes. Now it's usually 2 hours+ for... sandwiches. Last order never showed up and no one ever answers the phone. Terrible service. Find somewhere else. Edit: gavethe location another shot 2 months later. 90 minutes after ordering I got a notification it was out for delivery. 60 minutesafter that I call that they were canceling my order. This location actively enjoys messing with customers. Seriously, do notorder here. Atrocious. Read more
This is a horrible location. I am not sure if this is a franchise or not but the management needs to be fired. This is the... third time in a month there?s been an issue. The first time, there was a sign on the door that they were not open for staffissues. The second time last week I waited almost 25 minutes for my sandwich, there were nine people in front of me alsofrustrated. Today I show up and there?s a sign on the door saying online orders only. What they hell are they doing? Get theproper management and staff or close your doors. Also, the place always looks filthy inside Read more
I've never been to a bad Jimmy John's. Until today. ???? I meant to order from Linthicum Heights through the app and... accidentally ordered here. The employees were not welcoming. Never experienced that before at Jimmy John's. Also, the samesandwich I always order @ Jimmy John's was made so differently at this location. Disappointing. I'm still a fan of Jimmy John'sbut I'll make sure I don't accidentally order from this location again. Read more
Woman in ponytail immediately started yelling. The store has confusing social distancing signs with one stating "stay behind... blue line" and another "employees only beyond this point". When asking for an explanation she refused and just asked me to getout. Take responsibility for unclear messages, treat customers with hearing them out. Jus telling gets you nowhere. Read more
If you are at all hungry, do not order delivery from this place. We waited over 2 hours only to be told they hadn't made the... bread that morning! Why on earth did they accept our on-line order then? [Note to owner: don't bother telling me to leavefeedback on the JJs web site, where it will just be buried] Read more