Reviews for El Pollo Loco in Baldwin Park, CA
This why I should've gone inside. I ordered an extra side if rice and beans and trusted her when she said everything was in the... bag. THEY WERE IN FACT MISSING. I don't live in this city just drove by to get lunch. So obviously I don't want to drive back.That's $7 down the drain. Not happy Read more
El pollo loco is good food they need to clean more their facilities Riverside and Baldwin park are very dirty inside floors... tables restrooms glass etc Read more
I'd rather get off to order now. When you use the drive thru they never get the orders right. Or they forget to give you the... sides that you ordered. One day I ordered a spicy chipotle avocado burrito. It was wrapped in foil when I got ???? it was 4churros inside.. I was upset it was thru a drive thru and order.. Read more
So... I ordered a classic tostada... I started eating the tostada and pulled this huge piece of paper OUT OF MY MOUTH! I nearly... threw up! I went back and got my money back. I asked them where did that paper come from and the woman said its the paper theywrap their avocado in... Here's the kicker. my food didn't have avocado in it. ???????????? Read more
Update: it's as if they don't even try to make the orders right or look good. This is how this place serves their double chicken... tostada (see picture). I will go to another pollo loco for comparison soon. Also, make sure you receive everything they chargeyou for before leaving the window. This place is a hit or miss. I've had equally good experiences and bad ones. This is alsothe only pollo loco I've personally been to that charges extra for the creamy cilantro dressing. Read more
Fast and friendly service but the tables are not that clean. But the worse part is that they use tap water for the beverages and... ice which gives the drinks a really bad taste ????????????????. Cheap owner of you ask me, he needs to buy a water filter whichI think he can afford since this place looks very busy. Read more
food is great but make sure you get what you ordered and dont get ripped off, i ordered 2 chicken avocado burritos , and i got... beans and cabbage burrito absolutely no chicken on either, i did go back the next day and got my burritos done correctly.besides that it could be a 5 star place Read more
My food was hot, fresh, & delicious. The staff didn't take too long to prepare my order.