Reviews for Rock and Come In - Jamaican Restaurant & Bar in Baldwin, NY
UNACCEPTABLE CUSTOMER SERVICE!!! I ordered two large fried chicken dinners and requested white meat. I was charged extra for... white meat however when my order came only one order contained white meat chicken. I called to inform the restaurant of theerror and the young lady who answered the phone was extremely rude. She basically said she was not willing to correct the error,nor did she care that the order was prepared wrong. I will be telling all of my family and friends to refrain from ordering fromthis restaurant as they do not value the customers who keep them in business. Read more
I give 5 stars because I absolutely loved the food. I ordered jerk chicken with rice and Mac and cheese . Definitely try it ????
Food is good but they dont follow instructions on order over the phone or via uber eats who would ever want rasta pasta & ackee... and saltfish together in one platw ???? in the instructions I asked for dumplings not the first time they ignored my notes Read more
Food was good but they did not honor the customer's requests and food was not presented nicely. I ordered a brown stew snapper... which cost about $25. I asked for the rice and salad to be packed in separate containers. The fish was all smashed up in onecontainer with the rice and they just wrapped up the salad in foil paper! Tacky. Read more
The food?s good [hence the 3 stars]but whatever you do,don?t order over the phone. Person taking the order was rude. Rushes you... off the phone, and gives you an attitude when you?re trying to order more items and give them more business. Go figure. Edit:dropping the review by 1 star because after all of the attitude and rushing, they didn?t even hear the whole order and only madepart of my order. Some people should not be working phones. Next time, actually listen to what the people paying are asking ofyou and give them a reasonable amount of time to order their food! Read more
Pretty good Jamaica spot oxtails and stew chicken were good and tender and the Rasta pasta was good not to much spice which is... how I like it and the fried dumplings were good especially dipping them in the oxtail juice and a lot of food for the price youpay definitely gonna come back! Read more
Food is delicious, staff is friendly. Takes awhile because restaurant is always busy but food comes piping hot. Had the jerk... salmon with cabbage and white rice and rasta pasta with fried shrimp. Read more
Everyone's food was AMAZING! They were able to accommodate my party of eight with no problem. Wait was a little long but well... worth it. Food was Fresh and hot and Portions were plentiful. My husband LOVED his rasta pasta. Salmon was perfect. Wings werefingerlicking ... literally. We will be back for more at this local gem!! Read more