Reviews for Starbucks in Bakersfield, CA
I have been going to this place for a while, I go into work early in the morning and I always need some caffeine to get my day... started. However this past year it went from 3 visits a week, to one, to every other week, to once a month, to once every othermonth. It began when I would order ahead through the app (about 15-20 minutes ahead) early in the morning and my drinks were notready when I got there. Which it did bother me but I understood that they were busy. The problem was when my drinks were missingthe expresso shots, or the extra pumps of syrups, or when the would give me regular milk instead of almond/oatmilk. Now when youcustomize your drinks on the app, you get charged for just about everything! There were times when my regular $7 drinks came outto almost $10 and it was frustrating getting to work and realizing they gave me regular milk, or they wouldn't add the extrashots, or extra syrups I ordered. So I started going to a different coffee place nearby. -I just recently went back and tried asimple drink (didn't customized it that much) to see if the service was better but I was so disappointed. I did asked forsignature expresso shots and light ice because it was early in the morning and a little cold outside. First, my order was placedabout 15min ahead and when I got there they had not started on it. It took them about 4-5 minutes to get my drink started, I wasthe only one inside but they did have ppl in the drive-thru and when they handed me my drink, it wasn't filled to the top. Idon't know if it was because i asked for light ice or if they ran out of almond milk, also I'm pretty sure I got the blondeexpresso instead of the signature expresso. I attached a picture..... I think at this point I probably won't go back for a goodwhile. Read more
It took over 40 minutes to get 4 drinks with 6 staff working. Don't stop in the one on Oswell if you're in a hurry. There needs... to be a better way of getting drinks made and out the window and across the the counter. Even mobile orders don't get you outthe door any quicker. Read more
They were out of the drink I wanted and I didn?t know what else to get but Angel recommended me a great drink :D Everytime I go... they have great customer service! Read more
To start off the whole entire store was spotless, you probably could of eaten off the floor and been fine!! Every single Staff... Member there was very helpful, and had great customer service, the honestly made you feel at home!!! Read more
Disappointed, I avoided mt. Vernon location hoping this location was better! I placed my order 25 minutes before and I get there... to my order still being in the ticket holder with 2 other before mine and when I requested to cancel they told me to get in linefor a refund, when there were several people in line. At this point I just walked out without my refund. It's inconvenient toorder ahead of time on my way to work and still have to wait 2-3 orders before getting mine Read more
Drive thru is garbage, they need to Design a better lot or something because one day they're going to cause and accident because... people decide to stand in the first lane closest to the store blocking 1 of 2 lanes in a busy intersection, not to mention thatthere's a no parking sign, and their within 30 feet of the intersection. Read more
Handed me cold coffee and said they can rebrew it? so then I asked for an americano since I couldn?t wait? has no espresso in it... and just a cup of cream. Super rude employees and shift supervisor told me to not take pictures of her even though I was onlytaking the picture below? will never go back. Read more
The worst starbucks ever. I dont even wanna give 1 star. They messed up my order and had to wait at least 15 min for it. Why do... they have to put my coffee behind the work station when its ready? Read more