Reviews for Krispy Kreme in Bakersfield, CA
Hit and fresh friendly service always a great place to go
Well when we got to the window the young woman who was at the register got our order mixed up. We had to tell her our order 3... times and she still didn't seem to get it and she kept talking to us like we were wrong. Read more
Friendly and patient staff out here and they are Quick as well. Love to eat at the restaurant watching the folks make donuts... from the glass wall. Read more
I went to get me a original donut. And omg. The cashier told me the light was on so I get my one donut free. WOW ????. I was... impressed. We need more workers like this one , because I didn't know anything about the light ????? Read more
Agree with the previous review. This Krispy Kreme store has terrible customer service. Not one employee acknowledged me. I stood... in the store for about five minutes before deciding to take my business to Randy's Donuts. I get that the store was busy. But, asimple, "Good morning, please give us a quick minute," would have gone a long way. Again, that did not happen, even though threeemployees saw me waiting. Avoid this store. Read more
I've been to great Krispy Kremes before, but NOT this one. Place was not very clean & service was awful. Person could not answer... a single question & told us she hates donuts so doesn't know anything about them. Even when we asked someone else questions, theanswered vague. Would not go back. Read more
Love Krispy creme. Visiting from Minnesota had to try Was on my wife's bucket list. This place is so clean and sanitary. I... walked in and I felt like I was back in Minnesota. Our cashier Ashley is awesome. If you're reading this you are exceptional andwe appreciated our conversation with you. Ashley went above and beyond and detailed every donut out of out dozen we bought. Evencompared the Reese's Bismark to the candy and noted the differences. I was in awe she was so polite gave us the history ofKrispy Kreme and even noted that they use to be in Bakersfield. I knew that because I went to school here. Awesome place to gowished we had one in Minnesota. Oh and they make donuts fresh, they have all the equipment there to do it. Plus they have adrive thru Read more
I love Krispy Kreme but this location is THE WORST. I placed an online order at 9 am to be picked up at 11:15 am. I showed up... and thought they were working on my order because it was the thanksgiving mini pies that i also ordered. The girl at counterasked me what I was looking for and I told her my name for the pick up order. She went and grabbed my receipt and startedtalking with her coworker and then tells me they aren?t able to fulfill my order? even though there was a box they just finishedpreparing for another customer who wasn?t even there yet??? So I asked her why was another persons order more important thanmine? And she just said I can create a different box or get a refund. I looked at the selection they had left and they hardlyhad anything so I asked for a refund. She just stood there looking at me. So I told her again I would like a refund. She went tothe back and came back stating her supervisor wasn?t available bc they were in Fresno at the moment, but would get my orderrefunded when she came in later that day. I never received a refund. Why keep allowing people to order stuff before you fulfillthe orders of customers who have already paid? And once THEY mess up your order, they don?t even have the decency to do the bareminimum of refunding you for something you never received. Read more