Reviews for Jack in the Box in Avondale, AZ
Waited exactly 56 minutes to order through the drive thru and get our food. The order screen to drive thru was broken and they... had a ?no more monster tacos? sign covering the screen. When I tried to order from breakfast menu I was told that breakfastorders will be a 20 minute wait. They did not have any shakes available. I?m under the impression this establishment is understaffed or just lazy. I?ve never had to wait this long ever for ?fast? food and I?ve never had a breakfast order rejected. Wehad an order of curly fries that was all clumped up and mixed with regular fries. The nuggets were very salty and over fried.You would think waiting this long that our order would all come out fresh but instead, the two $6.99 hamburger patties lookedand tasted like they were microwaved. Avoid this location at all cost. The food was gross. For the amount of time we waited, weshould of waited in the drive thru for In-N-Out next door knowing damn well our food would be fresh and way cheaper. Read more
I will give them 2 stars for actually removing the cheese as requested in my tacos BUT out of 4 tacos one was hot and 3 were... still frozen!! Like crunchy but with ice. Read more
Service was a little slow . However , food was fresh and hot made to order
Didnt much care for the drive thru lady. She wouldn't let us finish asking for anything so we did not get all the items we had... asked for. She was kind of rude and tried to rush her order complete which was not correct. I would have complained but I hadbigger issues to handle early this morning so I opted for a incomplete meal and a terrible drive thru experience. Jack I knowyou can do better than this. Read more
It always feels like I'm interrupting the staff here. I know it's not a glamorous job or area, and i don't need to be treated... like royalty. Food is pretty standard. Cleanliness is hit or miss during busy times. It's a solid "ok" from me. Read more
This location was very upsetting for me. When I arrived at the drive thru the ordering screen had the windows blue screen so you... could not see your order. I gave my order and when I arrived at the window the order was repeated to me. I corrected theemployee saying he repeated the order incorrectly. He then proceeded to go to the computer to correct. I paid for my meal andthen waited for the food to be given to me. It's a good thing I checked because the order was wrong. I only wanted a jumbo jackwith no cheese, no onion, no tomato and easy mayonnaise. I had ordered two jumbo jacks with cheese in addition and only onejumbo jack came correct. The two with cheese had no special instructions. What made me more upset then the wrong order is thatwhen I corrected the order the window in the drive thru was left open and I could hear everything that was said about me. Theemployee was saying I was complaining about my meal and was making uncalled for and unnecessary comments when I just wanted mymeal to be as I ordered it. They eventually fixed my order but I will never go back to this location. If I had not already paidfor my food I honestly would have driven off. If the employee was having a bad day just don't vent out loud and make an alreadydisappointing experience even worse. Drive a few more blocks to another Jack in the Box if you want a meal. Read more
I ordered a fajita and it came COLD and RAW.. the impossible burger came with RAW PINK MEAT!! My uber eats driver warned me that... they were being very unprofessional and that she was trying not to cancel my order. I should have cancelled it it was AWFUL.Don?t order here. Waste of a $50 order Read more
Manager could not understand I had placed 12 orders of the 2 pc tacos. They couldn?t understand that 2x12= 24. I only received... 18 tacos even after trying to do the math for them. Terrible service? maybe make sure your employees or managers know how to dograde school math before hiring them. Read more