Reviews for HotBox Pizza in Avon, IN
Pizza it's different but it's really good I love it ,I'll give a 10??????????????
We LOVE Hotbox! Always delicious and a great deal. I tried a BYO salad for the first time and it was delicious and so much food!... Great bargain and extremely friendly staff. Read more
Well we went to hotbox pizza but we didn't there should get any food so we left. Other than that I mean I've had pop box Pizza... food before it's pretty good the pizza is delicious. But it's time we did not get hot box Pizza we just left and went to TacoBell and then went to put always to Taco Bell Read more
If I could give zero stars, I would. This used to be hands down my favorite pizza but after this last experience, and the lack... of concern on upper management/ corporate to even follow up with me on it, i will never order from there again. 10:50am ?Online order was placed a confirmation email at 11:00 am when HB-Avon opened. Estimated Delivery time was 45 minutes. 12:05 Icalled and spoke with Tawanna (Shift Manager) to inquire on the order. I was the told the driver (who is the GM) had JUST leftwith 2 orders and should be there shortly. The distance between Hot Box and my office is approx 3 miles. 12:20pm I calledagain and spoke with Tawanna who was apologetic. She said the GM was still out and she didn?t know where he was. But they weresuper short handed and she was currently the ONLY employee in the store and was so desperate that she had non employees makingfood in the kitchen just to stay caught up on orders. She as consistently apologetic and offered to ?make things right? byoffering me a $15 credit for my next order. She informed me that the online delivery times were often very wrong and if I hadcalled in and placed my order that the delivery time wait was only 15 minutes. I told her that made this situation worse sinceI had placed the order almost 90 minutes ago and still didn?t have my order. 12:45pm I called again and spoke with Tawanna whoremained apologetic. She said she had no idea what was going on. She did know that the GM was trying to take it easy since hehad 2 strokes yesterday. As we spoke I could hear her try to give instructions to the non employees that were working on makingfood (according to Tawanna). I explained that it was an hour past my scheduled delivery time. I could appreciate that theywere understaffed but if they were unable to meet the delivery time then they needed to reach out to customers and let themknow. Or have the delivery timer online adjusted. I inquired if Hot Box was a franchise and was told Read more
Bad attitudes,sloppy pizzas. Hot box used to be a good pizza place, ordered at least once a week even though they have problems.... Today is the last straw. They have gone to hell. Would not recommend this place to no one, unless you want something wrong withevery order. Read more
Worst experience EVER with this pizza place that we use regularly. Will NEVER eat here again. Was told it would take 45 mins for... delivery, after 1.5 hours called to check. Gave all my info again and was told drivers were out and to allow 10 more mins and tocall back if not received. Another 20 mins go by, called and asked to speak to a manager. Was told I was speaking to her.Explained what happen, gave her info again, now told they have no delivery for me. Funny because they repeated my phone# andaddress with my name back each call I made. Very rudely she tells me they can remake it at no charge, acts like this is myfault. Tries saying I must?ve called the wrong location before. Explained it?s documented on my phone log each time I calledwith the number and time of call. Again proceeds to get rude saying there?s nothing she can do and do I want them to remake itor not. I said I would be ordering elsewhere. Her exact words ?That?s great, I really don?t care.? There you have it folks,that?s the management. What a shame because a simple I?m really sorry and we would be happy to get that out to you right away,and then they would?ve still had my business. I understand mistakes happen BUT I will not support a business who treats theircustomers this way. Read more
I ordered a veggie pizza and I pulled off like 20 pepperoni I don?t eat meat and I?m highly disappointed
Pizza is good, not great, but good. Service was good and fast, people were friendly. One let down is the prices they r high as... hell and not sure i would use the gas to do it again. Read more