Reviews for Pilot Travel Center in Austintown, OH
This place was sooo nasty and dirty at 2 In the morning the floors were dirty the bathrooms were dirty the trash was over... flowing it was very very gross ???? I?m very disappointed in this flying j Pilot and the worker was putting out new cups in adirty building 11/4/22 Read more
Easy on and off the freeway, gas prices are competitive and download their app for even more of a gas discount. ?? pump areas... are usually very tidy and window wash fluid is available. If you sign-up for their app you can earn points for free stuff, weall can use that! They would of received 5 stars IF they had a decent restaurant located there. They need to take theMcDonald's out and put a restaurant in that server decent quality food ????. Read more
No hot food, McDonald's is closed. Don't stop here if you need anything other than chips or candy to eat. 3 employees standing... in corner behind counter talking to busy to great or wait on customers. No one cleaning showers, so best to find a TA or LOVES Read more
Staff very friendly and informative knew what they were doing showers were very clean and hot/warm great place recommend to... anyone we come to this location around 10:30/11:00 pm Read more
So no one is cleaning the showers for the drivers and it?s like it?s free we pay for it seriously if you can?t keep up put sign... that showers are not available that way we don?t have to deal with amateurs Read more
I pull into this place and there are Schneider trailers all over the place. There are even a few non-schneider trailers. There... are about 20 trailers here. I thought "dropped trailers will be towed"? Parking gets real tight here sometimes and if I gethere and the lot is full then I'm parking in a paid reserved space and will refuse to pay or move until you get some of thesetrailers towed! This is not fair to OTR drivers who need to stop for a break. Read more
Everything you expect from a truck stop, and more! Great gas prices. Save even more by getting a Pilot card. Friendly... employees, fast service. A very well stocked convenience store. I was low on oil and they had exactly the kind I wanted. Lotsof parking. Easy access to fuel pumps. Open all day, everyday. Really can't go wrong. Read more
Wish I could give 0 stars! It wasn?t the pilot employees which are very friendly? it?s the McDonald?s employees that chapped my... hide! Young lady and I use that term loosely, was very rude when I asked if that was my order number she stated that she didn?tknow and didn?t really care. After a long hard day of supplying American?s with the goods they need all I want to do is eat andrelax. Unfortunately this McDonald?s has completely ruined my night! Dirty uniform and nasty attitude is all that I receivedtonight. She threw my food on the counter and was no way near the customer service standards that I?m sure is McDonald?s policy.I spend at least 2 to 3 days a week at the truck stop, needless to say I spend quite a few dollars here per week and to dealwith a rude, obnoxious, discourteous, filthy dressed, angry person was certainly not the highlight of my week. Customers don?tdeserve to be treated in that manner considering if we didn?t buy products there she wouldn?t have a job! Hire more efficienthelp in the future. Signed Tired, and irate Read more