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Reviews for GetGo Café + Market & WetGo Car Wash in Austintown, OH

Vince LoParo 1 year ago
2

I used to really like the food here but you guys have been out of stuff for months. I don't want to hear you can't get red sauce... and cheese there's a Giant Eagle across the street Read more

Julie Bush 1 year ago
4

It was clean, there was fast service but the one clerk was really unprofessional. When asked if they sold cat litter she... replied "does this look like a pet store"!! Read more

Third Eye 2 years ago
5

I had the BEST service ever at this location!!! The manager is very personable, and kind! I really appreciated him making my... boyfriend and I?s experience a 10/10. He went the extra mile, the food was wonderful and leaving left a great lastingimpression! Thank you, I would most definitely recommend this GetGo Read more

John French 2 years ago
5

I have never had getgo mto before. There were only two employees in the whole building and they did excellent. I can honestly... say this is ten times better than sheetz. Thank you and thank you for the service! Read more

Christopher Duecaster 2 years ago
1

Could not put in right pump number in the computer. double charge for fuel extremely rude employee. worst part i find out it was... the nighttime manager (Carol) she needs to be retrained in customer service. This is gas station is the closest to my home and iwill not be returning agin Read more

Megan Shedosky 3 years ago
1

Never been here personally and ill never go here after i heard how they treated the guy whos car they ruined with their car wash... and wont own up to their mistake and help the guy out. Not only did YOUR carwash damage his car, but imagine if it was worse andactually cause injuries to the person who owned the car. ???? do better GetGo Read more

BrittanyJesus JesusBrittany 3 years ago
1

Never again ... Scratches all over my 2021 vehicle and GETGO headquarters is taking NO responsibility. Had to file a dispute... due to Getgo ALSO not refunding my monthly subscription prices (after corporate headquarters stated they would and cancel themembership). I went ONE time, the first day I bought the subscription and never returned. I'm spreading awareness so no oneelse has to go through the stress I've experienced due to such issues. Company with ZERO integrity. Read more

Britt any 3 years ago
1

DO NOT USE THE CAR WASH. Watch out, your car may be damaged by negligent employees of Getgo and this company's corporate... headquarters "claims" department will not take responsibility, nor accountability for their workers negligent actions. Situation: A male employee allowed a customer in front of my vehicle to drive through the wash with one front tire in themachine and one back tire out of the rolling guide rails and then states, "I figured it would've straightened itself out." Carwash causes major damage to their vehicle due to the vehicles back drivers side tire never fully going onto the guide railsbut dragging down the middle of the bay. The whole car wash then shuts down once and the employee turns it back on withoutchecking the bay. At this point, the machine continues malfunctioning and turned back off. The employee goes into the washbay, begins wiggling parts of the machine on the left side of the wash bay. Car items begin falling onto the floor of the washbay. The employee picks up the items and disappears again into the wash building. The employee then walks back and turns thewash back on. My vehicle was already in neutral and was then forced into the wash bay (I had no choice to back out at thispoint) and the employee was inside of the wash bay building. My car then went through the wash bay, I hear a loud bang, thencame out of the wash bay and my car was washed but damaged. I walk into the building and inform the manager. The managerwrites an incident report and tells me someone would be contacting me the next day to resolve the issues. Two days later and noresponse. I contact the local get go. They inform me "corporate claims" would be contacting me via mail or phone call. Sixdays later I receive correspondence in the mail (see attached picture). Irresponsible company and impersonal correspondence. Ido not recommend! Read more