Reviews for Whataburger in Austin, TX
The chain may have been bought by a firm based in Chicago but burgers still taste taste like Texas!! This location has... attentive staff and fast service. They still do the practice of coming over to your table with a tray of condiments for you topick. Read more
Seems a bit disorganized. The last couple times I have ordered for curbside or takeout. I submit the order for immediate pick... up, despite not leaving immediately and having to drive there, my order has never been ready when I arrive. Otherwise theservice is good and my order is correct. Read more
This was our first visit to a Texas location (been to locations in Florida a few times). The customer experience was the same. ... Friendly service, accurate orders, and just a pleasant experience all around. Comes in a very close second to Chick-fil-A for customer service (and I mean real close). Read more
Pure bliss! Huge line but moved quick. Food was hot and correct. Nice people and great customer service. Best $20 bucks I have... spent this week cause I would rather have this than 4 gallons of gas smh. Read more
good late night snack but lines are a little too slow. not the worst because that means fresh food :)
It felt a little chaotic walking in but the staff was kind. One person in particular went out of their way to check on me a... couple of times to make sure I didn?t need anything. The staff were not only accommodating but very patient with the chaos fromkids, large parties, unruly guests, etc. The food always slaps, my fun little sammich has been my go to for years now and I willnever not order it. If you want your tastebuds to sing - order that Honey BBQ Chicken strip sando, no bbq sauce, no cheese, addhoney butter. For all the honey butter chicken biscuit lovers who want the same yumminess mid day you?re welcome~ Read more
My experience here is only with the drive thru. This location is my go-to I-need-a-burger place at 11:00 pm. This is not to say... I haven't tried at "regular" times, but at those times they are crazy busy! And since they make things fresh, the wait would betoo long. This is testimony to the fact that this place is clearly doing something right. People would not be coming back andcommitting to that wait. My burgers have generally been made to specification. There's been the random time or two that myrequest for no onions has been overlooked (despite being on the ticket). My burgers also come looking pretty squished. This iswhy my review is 4 stars. I can remove onions, and appearance doesn't effect taste. The food is always hot. The vegetables seemfresh. They don't skimp on pickles and tomatoes like their competitors. It always meets my 11:00 burger craving. Read more
Whataburger always seems to draw a crowd. Being an out-of-stater, I had to check it out. I work service industry I recognize... that being busy makes it harder to remember to smile and smiling always makes being busy easier. Jennifer Lynn at this locationmade me the most likely to come back. Burger was good, service was better. Read more