Reviews for Wendy's in Austin, TX
They gave me the saddest looking chicken sandwich :(
Lobby closed when we arrived at 4:30PM. Drive thru was not moving and only witnessed two employees. Need to staff up.
I dont understand all the attitude I get when I try to have my meal fixed. Several times in the last few weeks I’ve gone to... this Wendy’s and the service is below acceptable. I have a very simple order that is never completed correctly the first timeand when I go back through to ask for the missing or correct items I’m met with attitude from what looks like a mangerHERSELF. Embarrassing. Read more
Food is good but the location is not great, there are people that stand by the cars in the drive thru to beg for money. They... also close earlier than what is listed on their app. I made a mobile order, went to pick it up and the store was closed ???? Read more
I don't know what their problem was that day, but they seemed to be EXTRA RUSHING people through DRIVE-THRU like they thought we... was going to PASS the FLU through the WINDOW! I had ordered: 6 piece chicken nuggets, a small chili w/cheese (which they failedto add in my cup), a strawberry sweet tea (but they gave me bland, sugar water that had coloring in it instead), a 5 for $5 butupside for $2.00 more > a medium fry & medium chocolate frosty...was given a burnt burger, dry 4 piece nuggets, medium fries ina small box instead, & watery FROSTY!! Your cook, cashier, & manager need yo really PAY ATTENTION, QUIT OVERCHARGING FOR LESSTHAN ORDERS, & GIVE US CORRECT AMOUNTS & WHAT WR ASK FOR W/O RUSHING US OFF!! Read more
They don't accept mobile pay (from their own Wendy's app) and have been saying they will have a manager or owner call me. This... is going on 8 months now. Service is fast but it comes with a 5% chance they will get something wrong. Read more
Ordered online and guy at window said they are closed... at 7:52pm, when online it says 11pm. This Wendy's always and I mean... always closed at random times that don't even make sense and the workers have the worst customer service. No refund or anythingsince I placed online, now I have to send an email. Lovely. Read more
Was charged for two orders and ended up paying 15$ instead of the 8$ I was supposed to. Incompetent manager wouldn’t even... offer me a refund and acted like I was in the wrong. Read more