Reviews for Wendy's in Austin, TX
This location is so rude and unprofessional. I always ask for my food to be freshly drop and I?ll wait on it . Don?t you know by... the time I make it to the window it be ready ! And I let them know if it?s not fresh I will give it back . Sure thing it wasn?tI told the lady what was the problem. Tell me why they redropped my nuggets and they was full of grease and I asked for arefund . As a customer I?m paying my money so I would like it how I want specially if I?m getting off at in the evening Read more
Ordered a Dave?s double with a large Dr Pepper light ice a medium fry extra salt and a vanilla frosty coffee. Got a large Dr... Pepper with heavy ice a large fry no extra salt and the frosty coffee thing tasted like there was no coffee in it just water anda hint of sugar, un drinkable. Read more
This Wendy's loc is whack! We stopped because of the sign (pic 1), ordered that and another item advertised on the menu for a... diff price WHICH IS CALLED FALSE ADVERTISING WENDY'S AND IT'S ILLEGAL (pic 2, 3) and the last pic (4) is of our receipt. Showme the FREE item or the charge for the advertised item... y'all should be fined! Read more
First of all, I got all my drinks, 5, to be exact. I asked for a cup/drink carrier. I was told there was none. So, I was like... how do I keep the drinks from spilling in my vehicle. I got no reply. Then, of course one of the drinks did spill and I wentback and could not get a refill. 2nd, I get home with the food and none of it was marked as to what burger was what. Smh... hereI am trying to figure it out. This particular location did not provide the outstanding service that I have come to know fromWendy's... I will not be returning to this particular location Read more
Messed up my order and made me give back the partially eaten sandwich that was the wrong order just to throw it away. They don't... speak much English either. Choose a different Wendy's. Read more
I can only base this review on the hours between 10:00-11:15 am. I have not see this location perform during a heavy rush of... customers. When I arrive and it's still breakfast time, the biscuits are always soft and buttery, and the eggs are freshlycooked. When I arrive at the beginning of lunch, my burgers come with hot, crispy bacon, a hot hamburger, and melty cheese. Myvegetables are always fresh. The lemonade is consistently just the right degree of tartness as well. This review would not becomplete with mentioning the drive thru employees. It's been consistently easy to hear them. The employees at the window havealways been on top of the order. They have always been correct. The employees are also pleasant. I hope that these consistentlygood tasty food and service experiences are true for the rest of their service hours. Read more
Tried breakfast here this morning. The breakfast fries were amazing, but the number 1 sandwich was absolute garbage. I took 3... bites and had to toss it. Literally the worst thing I?ve ever had from a fast food restaurant, and there is some toughcompetition out there. This is why I stay away from fast food meat/service, guess I needed a reminder! Haha. Wendy?s fries -5/5 Wendy?s breakfast sandwiches - 1/5 Read more
The food rating is obviously based on it being "fast" food. The $5 Biggie bag is a great value. This particular Wendy's has a... fabulous lunchtime staff. They get the food to you quickly and are very friendly as well! Read more