Reviews for Wendy's in Austin, TX
Mad! I got an Uber eats order for my family and I and we didn?t get half our food, the Uber driver won?t accept your phone call,... and when you call this Wendy?s they don?t even pick up the phone! How are you going to spend $75 at an establishment and not gethalf your food?!? Out of everything the only thing you get is fries and a drink. The saddest thing is this not my first timehaving issues with this Wendy?s but it will be my last. Never ordering from here again. Staff didn?t even check to make sure allthe items were in the bag before they sealed it smh Read more
Food is okay, but service is terrible. They usually forget to include my dipping sauce and they don't seem to serve coffee... because every time I ask for it, they tell me they don't have coffee. Read more
Food came out quick and tasty. Only thing I didn't like is the soda fountain for customers to use was not working - we had to... ask the staff to fill drinks. Read more
Food is awful. Fries served cold. Won't be repeating anytime soon
Food was okay, but there weren't very many tables to sit at, and the service was lousy. I went up and asked the guy for ketchup,... he gives me this look like I'd horribly inconvenienced him, he put the container of ketchup packets on the counter and walksoff. They also didn't ask of we were dining in, so all our food came bagged up. Read more
one of the few fast food locations i can always count on to give great customer service. the drive-thru staff is always so... friendly, cheerful and makes sure to get my order right Read more
Very disappointing. Showed up more than an hour before closing time. They handed me a wadded up paper sack, not good. I reached... in for a fry, I'm not sure if I could call them warm, I went for a nugget...this was in the parking lot, cold. I said cold. Itook a bite of one thinking I could manage it. I couldn't. Went back around and told them nuggets, fries were cold. The doublestack was cold to touch also but was afraid they'd spit in it. They dropped fries and nuggets in fryer and sent me on my way.Over fried, dry, hard and tasteless. NEVER going there again. Read more
This place is so rude. The lady rushed me through my order and then rushed me thru the drive through had to go back bc I asked... for no mayo 3 times and then they remade it and forgot the bacon. I paid $15 for the worst experience. Read more