Reviews for Subway in Austin, TX
The veggies were not fresh. The enterance door was very dirty. The employee Joey was very rude I asked if there were fountain... cups because they were empty and he ignored me. He didn't charge me for combos so I payed separately for drinks they were storedbehind the register. I have never seen that at any other location. He was very rude his racial tattoos match his personality. Iwill not return to that location again Read more
STAY AWAY FROM THIS LOCATION If I could give zero stars I would. My experience with this location has never been good but yet... it?s the closest so I?ve dealt with it but I refuse to going forward. Today I walked in and was immediately greeted with ascoff, as if Jason the employee hates working and seeing paying customers. After standing, being the only ones in the store, for5 minutes he finally starts getting our sandwiches going. Then after the first sandwich was complete multiple online orders camethrough one after the other and Jason began those orders instead of completing mine. I was fine with the first and was patienteven after the rude and terrible exchange thus far. However when he began the second online order I very nicely asked if hecould make mine first as I had to get back to work. He grunted at me and with the most sarcastic tone said that ?online ordersare a priority over you sir?. After 3 online orders he finally decides to make mine and as he does, becomes very rude andslamming my bread and rest of the sandwich around. Just adding to the absolute horrendous experience. I will never go back tothis place and as I said above, stay away from this location. Jason should get proper training or be let go all together as heis seriously hurting subways brand. Looking through google and yelp reviews others agree with me. Good luck getting out of thestore within 20 min even if it?s empty Read more
The gentleman with the black cowboys hat is always there when I go, he?s the best. So polite and makes sure the amount of things... is good. I love him so I?ll keep coming back because of him! I wish I got his name Read more
THE WORST! Food is okay but customer service is HORRIBLE. We usually go after the gym (LA Fitness around the corner) and there... has been times where they?re randomly closed or don?t open on time then look at us crazy & shoo us away when we?re standing atthe door wondering why it?s locked during their open hours. These same two men are also very rude when taking orders and justhate their job overall so don?t expect too much from this location in the AM/early afternoon Read more
The guy that is working now at 1:30 on this Wednesday, on May 18 is very rude!! Caucasian guy is very rude! I almost walked out.... Every time I told him what I wanted on my sandwich and pizza, I heard him cuss. Poor customer service. No one welcome customersin , no smiling or nothing. Workers looked angry. But the one guy that was rude and cussing should be let go! This subway wasway better than what I experienced today smh! Read more
Arrived after 7 pm when the restaurant was fairly empty. It allowed me to receive great attention from the two employees behind... the counter. I ordered off the menu (turkey & pepperoni), confusing one employee. The other informed both of us this is theItalian turkey from the secret menu. Go figure. Only problem with arriving so late in the evening was that the lettuce wasn'tall fresh (some was turning red on the edges). Also, some of the tomatoes weren't ripe--they were still green (so tomato choicewas slim). All that said, my sandwich still tasted good and the overall experience was good. Read more
Thank you Krystal! That was bomb! Great customer service and beautifully made "SAMICHES". Ill let the photo do the... explaining... Yum! Read more
A perfectly fine and reasonably clean Subway. Friendly service.