Reviews for Subway in Austin, TX
I visited the Norwood location on 183 on Friday 10/21/22 at around 7pm and I had a bad experience and normally at the subway is... good. But a lot of subways in the poorer communities are going downhill. I was given hard bread. My husband sandwich was sonasty he stated he didn?t even eat it. A whole sandwich thrown in the trash. A waste of food and money. I will not be going backto that location until they get better workers in there, also it took forever to make 3 sandwiches. And most of the veggies alsotasted old. Read more
Horrible Horrible Horrible. ZERO stars. I would NEVER go to this location again. Rude staff. They didn?t have the cookies that... we wanted (which was ok) and paid for but they said they could not refund my money. So we paid for cookies we didn?t want andthey were crushed. The sandwich we received was missing half of what we asked for on it and what we did ask for there wasbarely any of those items on it. I contacted the owner (which I never do) who was so unhelpful and did not care at all and hasnot responded to my follow up email. Attached is a picture of the sandwich we got. Read more
I ordered the monster pro And the only monster I got was the bill. Instead of double meat I got very little meat.. It was... delivered to my hospital room The manager told me I could come in and get a replacement sandwich but did not offer deliver. WhenI told her I could not come down and pick it up she hung up the phone on me. Read more
This is gonna be my first review on Google. I had a terrible service at this restaurant. The lady looking like an Indian made my... sub. I could see from her face and attitude and the way she talks, the way she handed me extra napkins that she doesn?t take herjob seriously. She was fxxxking rude. Im Never coming back here. Read more
BEST SERVICE HANDS DOWN!!!!!! REAL CUSTOMER SERVICE ATTITUDE!!!! GO SEE TOMMY HES AMAZING!!! ????
I wouldn't recommend this place! I walked in today and instead of being greeted by the smell of freshly baked bread, I noticed... a chemical odor. I see a person standing on top of a ladder behind the counter. He must have been an employee or at leastsomeone authorized to be behind the counter. I walked closer to the counter and noticed that he appeared to be spraying an airvent. I noticed a fine mist flying around in the air, which I thought was paint, but I wasn't sure. One of the employees isbehind the counter and puts on her gloves ready to serve me. I ask "do you think of covering the food before spraying?" Shesays "what?". I repeat the question and she appears to look up. I then said "nevermind" and walked out. I contacted Subway ontheir website and described the situation. I hope they actually investigate the issue. I'm never setting foot in that Subwayagain. I think it was my first time inside and definitely the last. Read more
Today I came in and I was serviced by Tyler have not been in a subway in years. Stopped and was greeted by excellent customer... service and the cleanliness was definitely up to par. Even the sandwich while he was making it look great I had to take apicture of it. 10 stars for Tyler five for subway Read more
My boyfriend and I love subway, today my BMT was great like always. I wanted to thank the new gentleman with the hat (I didn?t... catch his name) for being so kind and patient. Usually subway is ?fast food? and you don?t really talk a lot with the employeesbut today he even made sure the tables were good for us to seat and we appreciated it. The blonde lady, I think she was themanager was also really nice. Thank you! Read more