Reviews for Starbucks in Austin, TX
Drive through is down and my coffee was cold, but as always... the staff was great and friendly!
Store manager is a Caucasian male who I witnessed interacting with an Uber driver today. The manager didn't want to leave the... female driver a thumbs up satisfaction rating. Having been an Uber driver myself, I understand the importance of maintainingratings. The store manager told the Uber driver, "No, my guys aren't doing that, their going to do their job." I applaud theUber driver who politely left the order on the counter and did her job elsewhere. What this "Manager" failed to respect is thesimple fact that we work together as Merchant and Delivery Driver. It takes all of 5 seconds to rate a driver. It's literally 1click of a button. RATINGS are a part of the Uber driver's job and the Merchant (in this case Starbucks) is a party to that.Failing to rate drivers in this case should be given notice and more drivers should refuse to delivery from locations like thiswho have power trips. Read more
Very unreliable store. Used to be great but now can no longer handle the volume. Often the store is closed and only taking drive... thru orders with no warning on the app. Reluctantly I'll continue to go here but always with the risk they won't be open orservice the community that walks Read more
Ordered a Venti Espresso Frappuccino with whipped cream added via Postmates. This is my order every time I go to Starbucks,... which is multiple times a week, but this is the first time I?ve ordered it with this store. When I got the order, the VENTI cupwas only filled halfway, the other half of the cup was half whipped cream half air. What a ripoff? normally when I order thisfrom any other store, the Frappuccino is filled up to the top of the cup and then they use a dome lid to hold in the whippedcream. When I put in a complaint with Postmates, they said there was nothing they could do because I still receive the drink Iordered. ???? Except I received a grande AT MOST when I paid extra for a VENTI. Update: After I sent in another complaint toPostmates they have refunded my drink. But that?s Postmates doing their part to correct the issue, this Starbucks is still on mybad list. (: Read more
It?s a cute little place but not convenient to access I have to say. Parking is easy since there?s a parking lot in front and... it also has drive through. It?s temporarily closed as of today 3/9/2022. Read more
Staff was super sweet, it was clean inside, and it sits atop a hill with a nice view. The only difficulty is getting on and out... on a major road, but that's not really the fault of the business. 100% will visit again. @ianofaustin approved Read more
Located at the intersection of US highway 290 West & East,on the outskirts of Austin city. Its located on a elevated area with... nice view.Orders are quick and cafe is currently open for dine-in. Drive- thru/mobile orders are also accepted. Staffs arefriendly and had nice time in cafe. #HappyCafe Read more
Not a huge Starbucks, but somehow they have a decent amount of seating & power outlets. Hung out, drank coffee & ate a sandwich,... and did some work with a buddy i met there. Very cordial crew at this location. Will go back when i'm in the area. Read more