Reviews for Starbucks in Austin, TX

Staff did not put lid on cup properly so it spilt all over myshirt and shorts. Bathrooms are grose. Too much sugar in the... drinks. Won't be coming back to this location ever. Read more

This is a walk-in only store. Advice to other customers, get the app and pre-order your drinks/food when you're 5-10 minutes... away. It will save you a lot of hassle. You can customize all the drinks to your preference. I like this Starbucks much morethan the one in Lakeway, even though I wish the hours would go back to what they were. This store makes what I like, how I likeit, 99% of the time. Occasionally someone will get too overzealous with the scoops or syrups and I'll have to throw the drinkaway. Or they'll put in something that is requested to be left out of my drink and I'll get sick due to intolerances, orsomething will taste bad. It happens. Though it seems to happen more so in the mornings than evenings. Probably because they'reinsanely busy. Most everyone at this store is super nice. Some important advice I'd like to give to the baristas here is: 1.it's always better to do less sweetener, if you're not sure, than too much; 2. if someone requests extra scoops of anything,it's based on the normal size scoop (for example, if someone wants 3 scoops of chocolate malt powder instead of the default of2, please don't do 3 heaping scoops). 3. Please don't short the drinks. I've had, occasionally, where the cup was only 3/4 full.At least add more milk, or ice, please. Read more

As before, standard rating for Starbucks starts at 4 stars (no Starbucks is 5). The main reason this location loses the extra... stars is the hours. 730 closing time, especially for being at a shopping center, is unnecessarily early. Inside is verystandard, so no loss of points. The couch is very comfortable. Everything else is as you'd expect. Staff are friendly and"inclusive", whatever/however that means to you. 2 entry doors is nice too. Ultimately, it's a nice place, if only it was openjust a tad later. Read more

They have updated the store and it looks great. I like to order a non fat frapuccino without whip. I noticed the box of whipping... cream was next to my frap. I double checked to make sure non of it was used in my drink and they were very nice to explain itwas used for another drink and they were right. Thank you staff. Read more

I asked for a Grande iced Frwnch Vanilla with Sweet Cream. When I received my drink it tasted odd and I noticed the label said... 2 pumps vanilla and 2 pumps hazelnut. Who the hell makes French vanilla with hazelnut??? I am not going back! Read more

Like all Starbucks, the staff are super friendly and helpful. Very nice people. However this location is just hard to get to,... and a bit over-visited. At a fork in the road. Not good fengshui somehow. Now I just buy their beans and brew at home, untilanother one opens in a better location. Read more

My regular spot. Convenient for me on the way to work before 6AM. Order ahead drinks are always ready. Order instore always... extremely fast. Iced Lemon Loaf is dangerously good. Lovely staff, who always make me feel special and welcome (address me byname and usually know my orders). Love this one! Read more

A lot of trash on the tables and in the bathrooms. Nothing wiped down. Basic things not stocked at stations. Bags of trash... laying everywhere. Employees not present too often. Long wait times on orders with no other orders. A simple order. Needs amanager present! Read more