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Reviews for Schlotzsky's and Cinnabon in Austin, TX

Carey Lynch 1 year ago
5

I have always loved Schlotzsky's but I was disappointed with the William Cannon and congress location closest to me. I was... driving to Kyle to get other stuff and would drop by the Schlotzsky's down there but they were not consistent. When I am inSunset Valley I like the location there. This new store is much better for my location, orders are correct and cookedcorrectly. I am happy with this location so far and hope they continue to get good people that care about the products theyserve. Read more

Albeeto Duran 2 years ago
5

Simply the best!! Schlotzsky's always has the best sandwiches in town... but this location on south congress and slaughter ln... are the best!! Besides the meals the concept of the restaurant is incredibly ???? ???? ????. I honestly think this is the bestof the schlotzsky's locations. Super clean, organized, fast, efficient, great quality on everything but the most importantthing was the service. The lady who was as cashier was very nice and professional, she seemed like she knew all about the Manuand answered all my a questions... And the guy who seemed like a manager/ owner...!!?? Was son nice and attractive witheveryone who was there.. even with his employees..!! Seemed like he makes a great atmosphere to work with..!! I got the fiestamexicana large sandwich ???? ???? And as usual was super delicious!! I guess this location will be my new favorite place toenjoy my sandwiches!! Price: affordable!! Location: south congress and slaughter ln. Just across the new super HEB. parking:plenty. Costumer service: excellent ???? ???? ???? ???? I will return to this schlorzsky's location. Highly recommended!!! Read more

Pauline Perez-Listz 2 years ago
3

Lousy customer service. I know good help is hard to find and here they haven?t found any. I placed an online order @ 5:49 pm for... $44. Was to be ready at 6:04. I got there at 6:02 pm. I was told 3 times by 2 different people they didn?t have it and that itdidn?t come up in the system until the time it was to be ready. What?! The first time he said he would check the system and withthe manager. The 2nd time he said not in the system don?t know what to tell you. 3rd time was again told they didn?t have it byI assume a manager and that I needed to move my car out of the drive through. Uh no there is no one here so I?ll wait right herethank you. 6:10 pm not only did they find the order it?s been ready this whole time. So he finally hands me my order. I check itand had him come back to the window b/c I was missing a bag of chips. So he checks and hands the bag out the window and I reachfor it and he drops it on the ground. No thank you for your patience or thank you for your business. Whoever made thesandwiches did a great job that is the only good thing about this whole ordeal. Read more

Amy Mezikee 2 years ago
1

The first time I can here I assumed the drive through girl was having a bad day but the second time I assume she just doesn?t... like her job. She seems upset if you have special requests and my order didn?t even come out with my special request which werevery simple. I also noticed she went to the back with my sprite and it tasted water downed. I didn?t complain but I didn?t trustthe food. The workers were also staring at me suspiciously. I?ve worked in fast food and there can be some really rude people soI?m sure to be extra kind it?s free but it was weird at this location I will only go to the sunset valley location here on out.Don?t like to write a review but I spent $15 and didn?t eat my meal because how uncomfortable I left feeling. Read more

Juan Nunez 2 years ago
3

I went to the drive-thru on my lunch break. The sandwich was decent as they give you a smaller portion size of deli meat. The... parking space at this location is smaller and more cramped as it shares the lot with other businesses. This location is greatbut mostly what sells for me is the cinnamon rolls. Read more

Cam McCarty 2 years ago
1

I?ve gone here three times this week for my pregnant wife who (typically) loves schlotzskys. Two times the sandwiches were wrong... when I got home. Third time they forgot the chips and pickle with the combo. I understand mistakes happen but the sign reallytells the story. ???? can?t wait for the owner to reply with a snark comment too. Read more

Sarah Corona 2 years ago
2

This location is the least consistent one of the locations in south Austin. Not sure how it happens bc I've gone at different... times of day and my order isnt correct or something's forgotten. Recommend double checking your order if you're getting takeoutor using the drive thru. Read more

Lam Mai 2 years ago
2

Definitely had better unfortunately. Got a small turkey original with a chicken noodle soup. Like the other reviews I asked if... it came with mustard bc my stomach doesnt sit well with mustard. She said no, I was like awesome but just in case no mustard onmy sandwich please. Guess who got mustard on their sandwich? Also the cup of soup was 4.79.. not a bowl but a CUP. Pricey butwhatever...until I got it. I got chicken soup casserole bc I'm assuming it's been sitting in itself for so long all the actualsoup is gone... see picture for reference. Cracker next to it so you can see how little you get for 4.79. The girl taking myorder seemed nice tho..not very informed of her own job tho.. Read more