Reviews for Popeyes Louisiana Kitchen in Austin, TX
First off, I love Popeyes. I probably go at least twice a month. However, my first time at this location was such a bad... experience that I had to leave a review. I just left the drive thru with the wrong food, undercooked chicken, missing sides, anda flat soda. If you go to this location, definitely make sure you check your order at window! Read more
Customer service is out of the door. Male staff was so short and rude on the intercoms, did not ask if I would like sauce or... not. I asked for sauce but then he still didn't put them in so that I had to ask again. No napkins provided. This is how you'rerunning out of business, poor customer service. No business means no job for bad workers like these. Read more
They were out of most of their items and the food was gross, tastes days old and some sides weren?t given to me that i paid for.... Theres always someone new working there and they always have a bad attitude. I know its fastfood but they could at least get myorder right if they?re gunna act rude. Read more
Truly the worst you can get. had to throw most of it out as the Crust was soggy, recycled oil that had a bad odor and taste If... only Popeyes can conduct some quality audits as this is not the first location or time for a bad experience How I wished wewent to Whataburger across or another Read more
Awful service, ????. I was craving a chicken sandwich and I should have known better but WOW. All 3 of our sandwiches were days... old. Chicken was hard, crust was even harder. They charged for macaroni, but didn't include in order. The only thing that wasgood was the gross and soda. DO NOT WASTE YOU TIME AND MONEY HERE! $46 to the trash!!!! Read more
I brought my mom to the drive thru. We did not check her meal before we got home We did not get a receipt because, the window... employee told us that their machine was broken.. Really? We get the food home a five piece mixed. Every piece of chicken wasover cooked. My mom does not have a car and i had an appt so no way for her to take it back. Poor service at its finest.~Popeyes on Airport blvd~ Do better Read more
This location is horrible. Please save your money and go to whataburger. Even the taco bell across the street is better than... this. Will call management in the morning. Employees were rude. We asked them for a sweet tea and a sprite. This girl gave usliterally one drink with ice tea mixed with sprite. We understand when it gets busy so we gave them a chance but we noticed thatwe got soggy fries, cold chicken, my daughter didn't get her apple juice from her kids meal and they forgot our mashedpotatoes. They even forgot to give us our receipt. We were already tired and didn't want to cause the line to get longer. Theemployees seemed like they didn't care at all. Laughed when we left. Read more
I waited at the drive through ordering spot for close to 10 minutes with my window open in the rain before anyone got on the... microphone. I was told then that they are only accepting cash. That info should be given to people as soon as they drive up, not10 min later. When I received my food my fries were very cold and so was my burger. My drink was very watered down. I?mdisappointed in this location?s service. Read more