Reviews for MOD Pizza in Austin, TX
My girlfriend?s was burnt to hell, mine was raw, oh and let?s not forget the side of food POISONING that came along with the... order. Ordered online with pickup time around 740pm. We got there around 750 was told pizzas were in the oven. At 8:15 our orderwas ready. That?s 55 minutes after we placed the order. Do the math!! It doesn?t take a pizza that long to cook on a brick oven.Pizza?s weren?t in the oven, they were sitting out on the rack probably that whole time. This is why my girlfriend has been sicksince! Guy cutting the pizzas was very nice, but they have no system in place when they are that busy. Manager was completelyrude to staff as he told the poor guy boxing the pizza that ?he needs to hurry up.? Manager was completely overwhelmed andshould have stepped up and stop taking new orders if they couldn?t handle that much business. Read more
Looks good, tastes OK. Agree with some of the reviews about their service though. Not the most friendly staff, some are even... rude or least bothered and don't have patience. Read more
My experience at this MOD location was amazing!! Alex, Riley and JD provided exceptional customer service. Everyone works so... quickly to get your order out and the ingredients tasted so fresh. They are not stingy with the toppings at all and givecomplimentary ranch! (if you?re a ranch person like me) I?ll be sure to keep coming to this location. Read more
Rude service. Wednesday, June 29th 10 min before close who ever hell served our pizza was a rude person. I seriously hated the... way he took our order and served it. He could have politely said kitchen is closed and we would have left, rather he took ourorder as if we were taking it for free. I wouldn?t recommend until proper action is taken. If he is the manager, I recommend modfranchise to take serious action. Not at all what customer wants to go through when hungry. Read more
Ordered a few pizzas through DoorDash and arrived pretty charred. Overall a really good pizza chain, but not sure how they could... deliver a pizza like this. Read more
I absolutely love mods pizza & there garden salad is my favorite as well, the food quality and portions are 5 stars for sure. &... I love the Marion Blackberry lemonade !!! I gave this specific location 4 stars due to needing improvements on customerservice. Read more
First time here and my sister explained to me its like Pizza version of Chipotle , as you choose whatever toppings you want. I... believe I had the one called MOD size around 8-11 dollars. I choose 2 different sides split . Sinach and chicken on side andpeppers and pineapple and ham on other side. The also are famous for their dessert cakes wrapped in tin foil made withchocolate and white cream. I must say I would go again but tasted my sisters veggies with artichokes and it was tasty. Read more
Love the food but the service SUCKS. Just stood in line for ten minutes without moving while two working on a big order. They... were working on one lady?s large order while a line of five people waited. For ten minutes. They?re food is not that good. Comeon split up the workers so the people waiting get SOME service. Once again like the food but it?s not that good. Try the manyother food choices within an east walk. I did. Read more