Reviews for McDonald's in Austin, TX
The morning crew seems fast and efficient. Night crew is a whole different experience, lines down the street, hour long waits.... If this was a one time occurrence it wouldn't be so bad but this is a nightly problem. Beyond this the staff is so highly rudeyou leave wanting to crash your car through the building. Don't forget they will mistake your order almost every single time aswell and serve it to you cold. Read more
I am not happy at all today I went and bought 4 Strawberry Banana smoothies and and 2 hash browns and my smoothies tasted like... straight ice and water smh. And I am very disappointed in there service my smoothie should never taste like that neverespecially the fact I bought it for not only me but my kids. I need someone to contact me from corporate or something. I am nothappy at all waste of money? Read more
AVOID! Last two times I?ve been (at night), I?ve left without food because of the night shift staff. They will lie to you, force... you to wait in the hopes you?ll leave, and generally act ignorant if you ask any questions. I?ve been going to this location twoyears: food quality is very hit or miss, it?ll be hot or stale. Save yourself some time and go somewhere, anywhere else. Read more
This is consistently the worst meal you will pay for. Microwaved nuggets, cold fries and a 30 minute wait. What more can you ask... for? Dont go here ever! Your better off going hungry or giving the meal you payed for to the homeless by the donation box behindthe drive thru. Read more
This location is wack. They will literally stop taking orders and make people sit in the parking lot for like 12 minutes until... 3:00 a.m. so that they don't get to order dinner food anymore. We have gone multiple times right after leaving the pinballzarcade just to sit in the parking lot in the Drive-Thru line waiting while they do nothing but wait for the order menu to changeover. Look McDonald's if I wanted a breakfast deluxe I wouldn't have shown up at 2:30 in the morning thank you. Read more
Can't believe experience with order taker. Went from drive thru and employee directly asks what do you want. He keeps rushing... while taking order with no other cars placing order. We wanted to add one more item and asked for a minute. He keeps asking whatelse. When I said we are ready - no response. There were no other car placing order that time either. I told again we are ready.responded after a pause. Again what do you want... excuse me.. who talks to customers like this ?? I asked for his name to put areview and he flat out denied. I asked for receipt before handing my credit card. He swipes it and returns back my card. I mwaiting for a receipt with my family in the car. He starts inputing another order on his tablet. Waited for sometime and then Iwaive my hand several times. He opens window and said you can get receipt from next window. Excuse me ?? Went to next window -picked up food, asked for Manager and got his name JAMAR. My receipt states 08/06/2022 7:20pm Order 05 I didn't want to complainbut this was intolerable. Read more
Came in and ordered a Large coffee w/no ice. They handed me a cup that was less than half way full. I asked the employee, Flor,... if they could give me a Large coffee w/no ice and she said no. I was willing to pay more to get a full cup of coffee. I alwaysget a large sweet tea w/no ice and it?s never a problem. Read more
We stopped by for a quick breakfast. It was not crowded inside, but there was a pretty long drive thru. Our order was supposed... to have 3 food items and 2 drinks. They missed a food item. The lady ignored me when I told her. My husband went to get it, shefinished her task then handed it to him without a word or smile or anything. Read more