Reviews for Golden Chick in Austin, TX
Very poor customer service from employee and owner/manager ( he said he was the owner ) . While I asked ketchup for my order... person at window. He made a face and hand gestures as if he was frustrated and bothered that I asked . Also I asked for myreceipt he said it should be In bag which it wasn?t . When I got off to speak to manager which he said he was owner . Heseemed like he could care less his employee was rude because so was he . You would think an owner would want feed back sinceit hurts his business! But in this situation, just rude ! My total seem higher and that?s why I wanted my receipt, as Isuspected I was right . They charged me for an extra item I didn?t order ! Never again will I get food from there again ! Read more
Sometimes it's a little slower if they need to make more fresh, but it's hot and fresh! They always take care of us, never give... us issues with sauce substitutions, and don't short you by calling a 1 inch chuck of chicken a whole tender like other localchicken places that shall remain unnamed... Plus my hubby loves their fried catfish! Read more
You?d think as soon as they open food would be great. Go to work opened up my order only to see a red/maroonish hair color in my... food. Chicken & fries were EXTRA CRISPY. Tried calling them to let them know someone needs a hairnet but no one answers. Read more
Remembered why I don't eat there. I ordered a leg and breast,which you pay extra for, and mashed potatoes with gravy on the... side. What did I get...two legs and no gravy. My friend's fries tasted like fish also. Very disappointed. Read more
Very bad, stood the counter for 10 minutes without even being acknowledged. They didn't speak and tell me to hold on or... anything. So I went and used the bathroom. Came back and waited 15 more minutes. Another customer came in and receivedservice immediately. So I politely left without having the chance to exchange one word with the staff. And I really like goldenchick. At least I used too. Read more
Excellent customer service!!! Fast service, qality food and clean!!! Try!!
Dusty, the manager and the team at Golden Chick Oak Hill are the most helpful and customer service oriented fast food store in... the area. Move over Chick-fil-A here comes Golden Chick Oak Hill! The restrooms are always spotless and the drive-thru orderis super fast. They recently added fried shrimp to the menu with fish which is extra yummy! The kids absolutely love it andthey have 20 fried shrimp for just $15. The catfish is not too bad either. Definitely pick up a side of coleslaw to go with it???? Read more
Did not include my extra gravy I ordered. Stingy as hell on their hot spice and even salt packets! Actually, this is the worst... golden chick i've been to. Read more