Reviews for Einstein Bros. Bagels in Austin, TX
Out of half the ingredients, bathroom was out of order, soggy bagels, really weak coffee, and staff did not get along with each... other. The air was almost ?heavy? in there. it seems like the owners have neglected this place and they need to show up at theactual store for a few months to get things back together. Read more
By far the worst experience I've had at this location I work in the area so I placed an order on their app then after about 20... minutes I'm on my way over as suggested by their app. They're signed inside to ask if you don't see your order so I asked Andit was told that they were still working on it which I thought was odd seeing as there were only 2 other people in the building. So I wait another 10 minutes when I come back I ask again for my order clarifying the items and the person at the registerhands me a bag and it's sitting on the counter and walks away I notice that there is an item missing for my order so I wait tolet them know I get passed by 2 other team members, now there is a group of us at the register waiting on orders, and theoriginal girl comes and asked me "what am I waiting for" I explained to her that my order is missing an item she hands me theitem and then walks away again. By the time I get back to eat my now cold bagel I open it and it is the most pathetic bagel I'veever seen missing over half the ingredients that make up the order, I understand there are supply issues but if you can't makethe order I don't think it should be given out with missing ingredients. I am beyond unsatisfied with my order and extremelyupset that I paid almost $10 for a cold and incomplete order Read more
I had no issues with supply or service. Super nice staff ordered quick had my Order out in less than 5 minutes. Tasted fresh and... the bagel was fantastic. I liked the sausage egg and cheese the best. Read more
Not only did they not toast it, what kind of shmear is that? Not worth the $8 I spent...this also is not a pretzel bagel...very... disappointed Read more
I used to eat here several times a week, but I've stopped because they are experiencing far to many supply chain issues, or just... don't pay attention to what they are doing to even come close to making sandwiches as advertised. Today, I ordered the bacon,avocado, and tomato egg white sandwich. What I got was egg white, bacon and cheddar cheese. Seriously? By the time I openedthe sandwich at my desk, it was too late to walk all the way back to see if they could get it right. I wish they could returnto the excellent, reliable preparation they had last fall. Read more
For reference, I have attached a photo with the standard-issue amount of bacon that comes on a BLT. It ran me about five or six... dollars. Read more
I?ll usually make a stop here after a morning exam for some breakfast. There?s usually a line and quite a few people waiting for... their orders but it doesn?t take more than 10 minutes and you can usually find a spot to sit and enjoy your food. Read more
They don't have the salmon spread or self-serve coffee at this location. The brothers would be disappointed. Still a decent... place. Edit: Dropped a star since they sent a canned response that missed the whole point and tenor of the comment. I didn'tleave a bad review. I left a 3-start with specific feedback. Again, the brothers would be dissapointed. Read more