Reviews for Domino's Pizza in Austin, TX
3 times in a row I have ordered pizza and 3 times in a row they took my money but never delivered anything. Every time, I have... to call and they tell me they can cancel my order and refund my money in 2-3 days or I can wait ANOTHER hour for my cold pizzato be delivered. This is now the second time in a row I have waited for over an hour before driving to the store to pick up thefood I paid to have delivered. My food has been sitting on the counter for over an hour now and they could not care less there.Extremely dissatisfied and frustrated. They do not call you, they do not honor the time window they quote you, but they love totake your money anyway then tell you there is nothing they can do about it. This most recent time I was hung up on once and puton hold six different times. Absolutely ridiculous. Wish I could give -5 Stars. Read more
Pizza was horrible and cold,so was the pasta driver took so long to get here and sat at the end of the street for 30 mins just... sitting there doing what I don?t know. Showed the driver the food and asked if that looked ok and even she said NO!!! Worstservice ever!!! Read more
I have always been impressed by the customer service at Dominos and the App. But lately, every time I order from this store my... order takes over 90 minutes to arrive. I have also found the stores updates to be entirely incorrect on the App. This isbecoming unacceptable- I?ll be taking my business elsewhere. Read more
DO NOT ORDER FROM THIS DOMINOS Trust the reviews, I live .2 miles away and waited 2.5 hours for cold disgusting pizza. Good... luck getting your money back as well, whoever is running this place needs to get out of there. Awful. Read more
If you like waiting 2+ hours for cold and flat food then absolutely order from here. Worst service ever. The fact that this... place even has more that one star shows they?re padding their own reviews. Lucky them Google takes pity and won?t allow anythingless than 1 star Read more
Received two incorrect pizzas. Called this store that night and was told I would receive the correct pizza that night. No pizza... was delivered, I called the next day at 3pm and was told to wait till 5pm for the drivers to show up. Call back at 5 pm and wastold the order would be sent out. Did not recive the replacements pizzas till 7 pm. Bad management and bad experience. Orderfrom this place with caution. Read more
Ordered an XL 16" Brooklyn style pizza, got home and it looked pretty small. I called and asked if there might have been a... mistake and been given a large instead to which the guy was rude and there was no way he could be mistaken. Well I decided tojust put a tape measure to it after having an unpleasant phone exchange, and it's definitely a large, exactly 14". I didn't evenget what I paid for, what a lousy place. Read more
Friendly service. Delivery driver had difficulty finding my apartment unit and I did receive a free replacement. Unfortunately,... product was not very good in the end anyway. Read more