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Reviews for Chili's Grill & Bar in Austin, TX

Ro Moe 2 years ago
1

While the staff at this location is super nice and friendly. The restaurant is in an unsafe location. Make sure to not to park... anywhere close to this location unless you?re standing with your car otherwise it will get broken into and the restaurantdoesn?t have any cameras outside or inside. The location is dirty from inside as well. The place needs a major upgrade. Notgoing back there. Read more

Paul 2 years ago
4

Really good food, went to chili's and had the double meat lunch special burger and was not disappointed, It comes with your... choice or salad or soup I had the southwest chicken soup and it tasted really good. The burger and fries were great filled meup. Read more

Carmen Elizabeth 2 years ago
5

Love their Mexican martinis recommend strawberry! Were great in accommodating a large birthday party. Waiter was on point. ... Thank you will be back. Read more

Gouri Kazi 2 years ago
4

Hi was out this evening and was hungry late evening while driving back home so decided to order from Chili?s . Ordered Ancho... Salmon with Broccoli and Mexican rice for pick up. Easy ordering process and order was ready on time to be picked up. Veryhelpful and courteous young boy with a smile and soft spoken at the pick up counter. Was so hungry that I forgot to clickpictures so clicking pictures of leftovers. Read more

Dakoda Hamilton 2 years ago
5

This is the best Chili's! The service is always great and fast. Customer service is sooo important. The staff at the Parmer... location has never been less then friendly and fun! Brooke helped us with our to go order. She was so nice and helpful. Herservice and smile were genuine. Read more

SM 2 years ago
1

Not sure where to begin. The strawberry lemonade drink was great. The shrimp Cajun pasta was bland, however, the shrimp was... juicy. The cheese fries were a total disappointment, I've had better from Chili's. The fries were luke warm, dried out and somewere completely hard. The service and server was slowwwwwww. We had to ask for silverware and napkins. The server brought outthe wrong order, so by the time I received my plate everyone else was done eating. I recognize that most places are short staff(not sure if that was the case here) and servers/host are stressed, but it's still not an excuse for the type of service wereceived. The manager should have had some type of game plan in place. Sometimes you have to have multiple plans on hand and youdefinitely have to be ready to pivot. Read more

Heather C. 3 years ago
3

I only use this location for to go orders, so that is the basis of my review. My specific requests are addressed most of the... time (items on the side, no onions, etc). Meals are normally complete, although I have been shorted tortilla chips more thanonce. I am always pleased with the packaging of my meals. As for taste, it has always been acceptable, but nothing stellar. It'sjust standard Chili's fare. Read more

Sophia Downing 3 years ago
4

Went during lunchtime. There were only 2 servers. They worked as fast as they could to accommodate the seated and arriving... customers. Our server was a little agitated at first and snippy but soon relaxed after speaking with us for a while. They havea gluten-free menu! So yay! The food was fantastic. I ordered the chicken fajita plate with corn tortillas. It was a lot. I hadto pack some to go. Dinner! Good experience overall after a bumpy start. Will go again ???? Read more