Reviews for Chick-fil-A in Austin, TX
Pains me to do this as chik-fil-a normally has top notch service?but this location sucks. I ordered for pick up online, checked... in when I arrived, and then proceeded everyone to get served but me. Seems they set my order aside, never called my name, andthat was that. After enough people were served before me I went up to ask and was rudely greeted by some kid. Have him my nameand sure enough my order was there, they just never called me name. When I asked said kid what happened, he turned his back tome and muttered something. No thanks or sorry or anything, just his back while I was talking to him. It?s unfortunate toobecause I work right across the street but I hesitate to go back because of the disrespect I get there. Read more
Service was excellent! Food was hot, coffee was not fresh but the staff member made me fresh cup! And I'm from Houston
Ordered the chicken nugget meal, and they didn't give me the fries with the order. Ok, no big deal, go up to the counter to get... the fries. Nope, the cashier charged me for a full meal, but forgot to add fries, so now, after paying over $8 for the meal,they now demanded I pay another $2.50 for the fries. I was given the option of pay more or just eat what I had, so I went withthe 3rd option of nope, you effed up my order, take it back and give me a refund. This is not the first time this has happenedto me at thos location, and I noticed that a lot of other people were complaining about messed up orders and were gettingpushback for asking to make things right. This Chick-fil-A is now forever off my menu. Read more
Why visit? Cool robot deliveries but terrible owner of the franchise! Overall rating (10 point scale):6 Cuisine:... chicken Ambience: casual, busy fast fooderie Time of day: 12 Wait time:5 minutes Size of party: 3 Food quality:good Best dish:chicken sandwich Favorite drink selection: water Best dessert: NA Best appetizer: waffle fries Service rating:6 Parking/transit: street parking Read more
Don?t order uberEats or doordash, you have 1% chance you will get a delivery driver that can take your food for themselves... because Chick-fil-A doesn?t care about whoever takes your order they do not check if the driver pushes arrived to the store sogiving the driver a chance to keep the food for themselves, and when you actually have someone that?s able to take your orderand not kept it for themselves, they?re not willing to remake it. I do this for a living and my only job, it?s disappointing theChick-fil-A is not willing to remake it. ** Poor management this morning** 10:11am August 9 2022 * *** that my boyfriend review???????? they made a excuse saying that they can?t keep up with it but other companies like modern market and Starbucks evenMcDonald?s can make sure that delivery drivers actually swipe when they arrive to complete the order at the store, there?s noexcuse for poor management and then the employee wanted to say **well they?re gonna keep on stealing the orders we can?t stopthem** Don?t give me excuses and actually do your job!!! If it happens again I will be more happy to report it to corporate. **To all people ordering on DoorDash and Uber eats this store are not willing to remake your food because they don?t wanna dotheir job and make sure that the person that?s taking your food actually accepts it all the way before handing the food overthat u paid for with your hard working money. Read more
Don?t order uberEats or doordash, you have 1% chance you will get a delivery driver that can take your food for themselves... because Chick-fil-A doesn?t care about whoever takes your order they do not check if the driver pushes arrived to the store sogiving the driver a chance to keep the food for themselves, and when you actually have someone that?s able to take your orderand not kept it for themselves, they?re not willing to remake it. I do this for a living and my only job, it?s disappointing theChick-fil-A is not willing to remake it. ** Poor management this morning** 10:11am August 9 2022 * Read more
Doing Uber right now and come to found out when I got here the order was picked up and other dasher kept it for themselves and... Manager that?s working told Uber that they?re not going to remake it, its 10:11am August 9, 2022 poor management. Im reportingit to Uber so if they?re not willing to remake it why should they be in business with Uber, at least McDonald?s can checkdeliver drivers before handing the order over?. Chick-fil-A supposed to be high class but McDonald?s and etc like Starbucks toocan check drivers but Chick-fil-A can?t hope people that are working get fired for not doing their job customers come first!!!! Read more
I?ve been to this location multiple times and normally it?s good, that?s the only reason I?ve given more than one star. Tonight... the grilled chicken was rubbery and the lettuce was wilted. Which by itself I?d forgive, but paired with the unprofessionalattitude below, I had to write a review. Teens behind the counter were obnoxiously loud. I?m a high school teacher, I get it.But if I?m sitting in the opposite corner of a restaurant I shouldn?t be able to hear your conversation word for word. Thefirst conversation was of the two teenage boys making attempts at picking up their female coworker. The words exchanged were notpleasant or appropriate. While she laughed it off, it still isn?t okay. The second conversation was, in my opinion,worse. They started to make fun of a coworker or customer (couldn?t tell) who apparently has a disability and they werelaughing about his mannerisms, how he has to repeat words, and has a lisp. They referred to him by name, which somehow makesthis worse. The conversations died down anytime customers were in line, but they paid no regard to the dine in customers likemyself. I understand it?s a slow weeknight in a downtown venue, but that?s not an excuse. I?m appalled by their behavior notjust as employees, but as human beings. Read more