Reviews for Chick-fil-A Four Points in Austin, TX
Really good. Everything was fresh. My husband is not a chick filet aficionado. Absolutely loved his breakfast sandwich said it... was the best he's ever had. Read more
Place was busy but the line moved very quickly and there were clean tables available. An employee came by our table and offered... to refill our drinks for us Read more
This Chik-fil-A location is the worst I've ever been to. The service is terrible and the manager there is not helpful at all. I... ordered food online and got a notification that it was not working. I called the location 3 times and not one person answered.Hours later I get a notification that my food is ready after I had already ordered food from another restaurant. The manager wasnot helpful at all and refused to give me a refund. Even though I had a screenshot of the error message. I would not recommendthis restaurant and the manager, Michael, deserves to be fired after the way he spoke to me. I am not surprised by the amount ofnegative reviews for this place. Read more
First off; they literally messed up the order really bad. Both sandwiches were wrong and they forgot an order of nuggets.... Second, their online ordering system is weird... If you order for pickup then they won't start making your order until you getthere and mark a spot. I was in a hurry and tried to order ahead of time so I could swing in and get the food. The result is Ishow up late to give a few hungry people the wrong food and one kid gets no food. I usually don't have this kind of experiencewith chick FIL a so I'm assuming this particular location is poorly managed. Edit; we called in to complain and they said tocome pick up the order for free any time within the next 30 days. I scheduled it and came back and they still messed it up. Read more
Not much of a fan. The food is standard Chick-fil-A, so kids like it. But when you order and pay for breakfast, then they tell... you they can't DO breakfast anymore, that's gonna kill it, the food isn't THAT good. The breakfast is the only part I'm partialto. Everyone has chicken now, gotta have the service. Read more
They're ignorant and can't understand how to make a customer's sandwich properly. I ordered a club w colby cheese , but it's... missing cheese and bacon, so I return it. They make me another one. Only this time they add cheese, but no bacon, so i return itagain. I get the 3rd one. Has everything, but the cheese is American, not Colby. I should've return the 3rd sandwich bctechnically it wasn't correct either, but since they wasted so much of my lunch break I had to accept theirmistake. A$$holes Also, i had to ask for new fries bc the mngr seemed to think i wanted old cold fries that had been sittingthere while i was waiting for them to make me another sandwich. I had to ask since they weren't offered, from the mngr no less.How lousy is that?? Be careful with this location. Kitchen staff is subpar, probably due to lack of proper leadership Read more
Excellent service and amazing food. One of the workers who goes by the name of kyle is the most outgoing and kind person I?ve... ever dealt with in a food enterprise in my life. 6/5 stars easy money Read more
Chick-fil-a location at four point location is getting worst by the day. Since 09/2022, I begin to use the app to avoid the... togo order errors. But now with the order thru app, I waited in the parking lot for the ready pickup notification, then cameinside by the counter waiting from 5-10min depend on the time I order but NO greeting from the staffs behind the counter. I amactually kinda sick and tired of this location treatment. I have to break the news to my kids that I don?t want to support andspend money where business that not stand up to their reputation. The team leaders and supervisors behind the counter also seemnot helpful and Stuckup. I am done with this location and hoping customers have issue like me can voice their negative opinionas well. Read more