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Reviews for Chick-fil-A in Austin, TX

Robert Walcott 1 year ago
5

Excellent customer service, and this place is fancy. Flowers on the table and classical piano music over the speakers. Also very... clean. Read more

Aliseedas 1 year ago
2

They do all this stuff to make it fast, but they do nothing to make the order right. I got a card for free chicken sandwich and... added lettuce, tomatoes, cheese with mayo. They said it doesn't come with the card I said ok I'll pay ex for it she said ok. AllI got was tomatoes on the side. They need to work on making the order correct. Read more

Maria Gina 1 year ago
3

Ordered for lunch, arrived early, friendly delivery man, food still hot. Ordered 8 pc nuggets. Only received 6 and 2 tiny pieces... to make the 8. Disappointed. Wish they would ensure proper number that we pay for. Read more

Willow H 1 year ago
1

How is is that every time I go to to this exact Chick-Fil-A, they always forget something. Like they really forgot to put my... chicken strips in the bag and just gave me the rest of my order but without the main thing I ordered. I get it can really busyaround lunch time totally understand but this is a regular occurrence at this specific one, and it makes me not wanna go back toChick-fil-A. Read more

Maria Vega 1 year ago
5

Super kind people at this location. Very clean and well taken care. Best chicken sandwich... period. Waffle fries are amazing.... Come back at least once a week. Read more

MeliSsa K 2 years ago
5

They have a amazing crew at this location! Place was super clean, Friendly service with a smile and the food was great. I... totally recommend their Mac & Cheese but you probably knew that already ???? Read more

Raymond Cho 2 years ago
5

We came in to order some ice cream for kiddos and the store manager made our experience very special. She gave us chocolate,... whip cream and cherries to make our own gourmet ice cream. This type of ?personal care? makes chick-fil-a very special Read more

Rich M 2 years ago
4

Chick-fil-A is well know for their delicious chicken and above that, their customer service. I?ve been treated with outstanding... customer service and kindness every single time I?ve gone to Chick-fil-A except tonight. The problem with being know for havingoutstanding customer service is that if an employee speaks to you like an employee at Taco Bell would, then you think they?rebeing rude. That was basically my experience tonight. The girl that took my order was awesome. She was very nice and helpful.When I arrived at the pick up window the lady gave me a very monotone and unenthusiastic ?Hello.? She didn?t say a word to meafter that. No ?Thank you? or ?Have a good night? or anything. I would say that?s bad even for Taco Bell standards. I didn?tcatch her name but this was at about 7:45ish on March 11, 2022. I also ordered a 4 piece tender and I got 2 normal sizedtenders and basically 2 small ones that looked like a normal tender cut in half. I basically got 3 tenders. That?s prettyannoying. Read more