Reviews for Subway in Austin, MN
Would give 5 stars but y?all took my flat bread away. Please bring it back
Delicious as always!!
Ordered online, came in and asked nicely if I could change the cheese on my order, and I was told my sandwich doesn't come with... cheese (turkey califresh) and they only go by the items printed on a ticket. I showed him the picture description and optionsfor the sandwich and instead of agreeing that it is unfortunate or that he understands why someone would find this unacceptable,he claimed there's a tiny disclaimer somewhere about what he didn't explain. He could have just changed the cheese, but insteadgot rude, and was upset that I showed frustration at not getting the sandwich my app showed, described, and that I paid for. Read more
I called to let the store know that I paid for a sub and a salad but didn't receive the sandwich. The employee said I only had... one salad today so it wasn't tonight. He said it wasn't his fault and I had to call back on Monday (it's friday). I asked him towrite down my name and number to pass it on. He refused and said to call back. I asked why I needed to do his job for him. Itold him I didn't appreciate his poor customer service. He told me I couldn't tell him his job. I asked why he was upset about amistake he didn't do, that the complaint wasn't pointed at him. I just wanted to get it resolved I asked for his name and herefused, saying he'd let the manager know I was calling. He refused to take my information, wouldn't take my name and number. Iasked his name again and he retorted what's yours so I gave him my name. He still refused to take the information. He said Icursed at him in the next breath which was false. I told him being upset at poor customer service and him not doing his job werenot cursing. He hung up on me. I called back for the store number and he said I had to look it up online. He said I was cursingat him so I asked him WHAT curse word I used since I hadn't used any. He wouldn't answer that question, instead he told me hefelt attacked. I repeated my request for the managers name. He said he was reaching out to the store manager right now, textinghim and calling the regional manager. I again repeated my request. He wouldn't answer what curse would I said or let me know whothe manager was or take my informaiton down. Just said, I feel attacked. I hung up. He represents this company. SAD. He wantedto be a victim about something unrelated to him but wore that victimization loud and proud. Read more
Best subway i have been to.
Subway is a Subway but when Ann is working it's the best. Such a lovely women and beautiful heart. Support your local... businesses. Read more
This particular Subway served me a sub one evening with avocado on it that was half black and it tasted terrible, so I have... avoided this one Subway. But generally I love Subway! I usually get them with meat and cheese and have them toasted brown. Ilike them a little crunchy. I also like to put mayonnaise and sweet onion sauce on them. Read more
Good food, good service. But I do miss the Seafood Sensations.