Reviews for Chuck's Roadhouse Bar & Grill in Aurora, ON
Great food great service and great prices. We love Chucks. The young man that seated us could?ve been more polite though and... not just left the menus on the table and walked away. Could?ve said anything really but still a great lunch with the family. Read more
Heard about their after 9pm half priced apps so decided to try it out with my wife and 7 year old son last night (Aug. 17,... 2022). Ordered the honey garlic wings and nachos. The food I would say was 6-7/10, but the service was ridiculous. The serverwas an older lady, man was she rude. When she first approached the table, she just stared at us and didn't say anything, nohello or anything. So i guess she was waiting for us to order, when i proceeded to order and she completely cuts me off and saideveryone has to order a drink with that, so I said that's fine. I finished ordering the two apps and ordered two drinks, andasked if they had milk for my son, they said no, so I ordered apple juice, which we don't usually give my son to drink becauseof the sugar content. She didn't say anything and just left. Anyway, she didn't bring our food, someone else did, and never cameback to check on the table or asked us if we wanted to order anything else. We even had to ask another waitress to get the billfor us because she had disappeared into another section and never came back. Seriously, why the attitude and rudeness? Perhapsthey need to train their staff better. Good luck if you're going to try this place, hope you get a better server than we did. Read more
YIKES. Not worth your time or money! No wonder they?re trying to sell the business on Facebook? Sat down and requested three... waters and 1 iced tea. We also ordered nachos, 16 piece wings, and garlic bread. After waiting 20 minutes for our drink we werewondering where it was, it was not a busy night at all. We did not see our server until we saw her delivering drinks to othertables. After flagging her down and asking, we realized that she completely forgot about our order. Restaurant has good AC andwas a bit brisk. Typical sports bar vibes, bar type food. Nachos is always a solid choice here but don?t get the guacamolebecause it?s ridiculously small. Read more
Buyers Beware: YOU GET WHAT YOU PAY FOR. I went to this Aurora location to watch the NBA final. The game was on the big screen.... Prices are lower than other places. I order the NY steak, and I was told that they run out of that. They suggested the Rib Eyewhich happens to be more expensive. Anyway, I ordered it and I asked to replace the fries with a cesar salad. I got chargedextra for it, which I 'm OK with. BUT, the salad was in a small tea-kind of cup. I don't mind to pay for the "extra salad", butpaying and on top of it getting a minuscule bowl with salad? The steak taste was decent, but a chewy-rubbery, to a point that Ipersonally wouldn't order it again. Drinks were cheap; $4 for a bottle of Canadian beer, $4 for a rum and coke. Ambiance wasnoisy, but because it was packed. A place for good food? I'm not sure. A place for cheap drinks, I'd say yes. Service? I'd sayit was OK. And, an "honest to goodness fee or 3%"? Bro, if you charge me for that, please fulfill it. Read more
Service: -1 Food: 3.5 Venue: 4 Ambience: 3.5 Overall: 2 , would consider returning for the food if the management team swaps out... existing incompetent staff Ordered the Chuck size Ceaser drink and a Ceaser salad came. After explaining to the server theytook the salad away and said the drink will be right there. After 15 minutes and our food got cold already, another Ceaser saladcame. We then explained again we ordered Ceaser the drink, not the salad. After another 10 minutes and 6 other drinks that werenot ours got delivered to other tables, we told the server to cancel the drink if it's not made yet as we are done eating andready to leave. Then shortly after, the drink came. The 3rd waitress explained the name is confusing and they were understaffed,and I said to her we are just interested in a solution at this point. She said the drink will be on the house but she will nottake disrespectful attitude from me. I am not sure where we were not respectful, we were patiently following up on our drinksall night. She was like just now how you talked to me is disrespectful, and you rolled your eyes at me, and called me grumpy.Before she made these comments I was not actually too upset by the whole mess with the drink, but I felt appalled by herattitude. It's fine if she is not taking the accountability, at least don't blame your customers for your own disorganizationwhen we were gracious enough to sit through this. Also confusing a drink with a salad is not exactly a staffing issue to me,which was what her rationale how this happened. Oh she also tried explaining the person we followed up the order on the secondtime was a hostess- I honestly care less about what each person's name and titles are but she thought it's not their problem notdelivering becuz I didn't know who I was talking to. The steak (porter house and surf and turf) was otherwise good and camewith corn on cob. With a different team of wait staff this still would have been an enjoyable dinner Read more
Omg the ribs are great as well. Plan to bring my co workers with me. Keep up the great food and service. Petros provided... great service. Read more
I'm here presently waiting on a waitress. Waitress was slow but finally arrived. A rotund fellow had mac and cheese hanging from... his beard throughout our stay. I traveled 7 hours for the legendary deep fried Dill pickle , however management had removed itfrom the menu. We were offered Mozzarella Sticks as a alternative. I respectfully declined. The drinks were good, however theglasses were not iced prior to serving. The Nacho order had a distinct lack of cheese and the entire plate only had twojalapenos. No napkins or side plates were provided. As I sat here sipping in my drink I noticed the staff never wiped down anychairs. Read more
I?ve been to this location twice now. Both times we?ve had great service and food. I had the lamb chops both times because they... are so delicious! The last time I went we had 4 people. We were seated within a few minutes and drink orders were taken not longafter that. It was busy (Saturday night at 7pm) but the waitress did make her way around to us in a timely manner. All of ourappetizers were delicious and everyone at the table enjoyed their meals. I got the Toffee Bread Pudding for dessert. Amazing!That was my favourite part and the reason I will be going back again hopefully soon! Read more