Reviews for McDonald's in Aurora, IL
Weekend Morning staff this morning?these 2 guys at cash register & front drive through windows?you?d have thought they were... living in Hell?prices keep going up regularly and these employees act depressed! Lousy food and service. Week day staff arefriendly but not these guys.0 Read more
It's a nice place but they have music nonstop playing and it's so loud and annoying! NOISE POLLUTION! Out West, most public... places don't have noise pollution. They respect our right to have conversations and listen to what we choose, not whatbusinesses shove down our throats. At the least, TURN THE NOISE DOWN! Read more
Always wonderful, always reliable, always close. I'm an Uber driver and I depend on McDonald's which are always at most 10... minutes away if I need a break, a diet Coke, a cheeseburger, or a bathroom. Thank God for McDonald's. It is a safe respite forall ride share drivers. Read more
Went around 6:45 pm on a Monday evening to pick up dinner for me and my co-workers at the drive thru. They put 6 double... burgers and 40 chicken nuggets into a single bag. As soon as I grabbed the bag , it ripped and the entire contents fell onto theground. The employee then came out to pick up the food. Then proceeded to go inside. He asked me to pull into spot 1. I assumedthey were re-making the food so I didn?t check the contents of the til I was eating with my co-workers. They literally pickedthe food off the ground and simply put them into two bags. The black specks is actually from the ground. When we went back tocomplain the worker said ?nah that?s beef?. Is this what they call GROUND beef at McDonald?s?!!! I was so disgusted. Not tomention I overpaid for this garbage (literally). It was $40 Read more
This review is basically for the very kind lady that works Early Mornings at this location. Her name is Alma. Each time I've... gone thru the drive thru of this location, Alma has been there, bright & early with a friendly good morning. Alma has the mostgracious smile & is always pleasant. Alma is thorough when taking my order, as she more than likely is with others becausethere's never much of a wait. She keeps us movin knowing we too are probably headed to work. I appreciate her efforts ingiving great customer service each morning no matter how short staffed they may be. I say that because most places nowadaysoffer the most disappointing excuse for bad customer service... They always say *we're short staffed"... Reality is we're allshort staffed but it doesn't mean that those of us who are at work cant be our best selves while there.. especially when workingwith the public. Now I know that the public can be annoying sometimes but with Ms Alma at this location, nobody should beannoyed. McDonald's corp. Ms Alma deserves some type of customer service award because she is truly a great asset to thislocation. We easily complain but today this is a huge compliment. Oh and Lastly, Alma makes the absolute best Carmel Frappes...They actually look better than the pictures. Thank you Alma for great customer service... Thank you for Consistently greatcustomer service... You do it well and Im lovin it!!! Just picked up a Carmel Frappe.... Looks like a work of art... July4th Read more
The best chicken sandwich I've ever had! The bread was perfectly soft and fresh, the quality of chicken and veggies is top... notch. I?m so obsessed with their juicy chicken nuggets it?s is so juicy, salty and always fresh. Yes, there was a very longline to enter the drive thru but it goes fast. The workers are hustling to get everyone's order. They are super friendly andhardworking. They deserve all the credit to ensuring every customer is greeted and leaves happy. Keep up the good work. I wouldrecommend coming here if you want good food and consistency. Read more
I was behind one car for three minutes that?s not the bad part - once I got to the speaker they said they?re closed it was... exactly 10 PM and would not take my order and kept repeating that they?re closed yet their lights are all still on. They shouldhave a way to close the drive-through first so people don?t sit in line waiting and by the time you get there the exact minutethat the restaurant closes They refuse to take your order. If I could give you a zero I would this is a horrible policy! Anotherpossibility is to turn off the lights a few minutes before people get in line and expect food. Regardless of how you do it thistype of behavior is not acceptable to this customer! Read more
I visited this McDonald?s location this morning for breakfast. I went through the drive thru and it was very busy but the line... was moving efficiently. The drive thru workers were friendly, polite, and seemed happy. I also had to stop inside for somethingand the manager was very nice as well, it seems like a well run place and the food was hot and tasty. 5 stars. Read more