Reviews for Aurora - Lou Malnati's Pizzeria in Aurora, IL
Really good pizza , but 1 star until their support team for the app reaches back out to me and gives me my promotional medium... pizza for downloading the app along with my rewards points :( Read more
Had a craving for some thin crust Lous. Just was delivered from the Orchard Road location. So disappointed. The pie was over... cooked and hard as a rock. Maybe 4 consumable center pieces. I will rethink the next late night pizza order Read more
Gluten free deep dish is my wife's favorite. I like the Lou thin crust with pepperoni and black olives. Really good. This is a... regular for us. Read more
Great Italian beef sandwich and super friendly staff. I was sitting at the restaurant next door not realizing they closed early,... and Jonis (a Lou Malnati?s staffer) saw me sitting there and let me know that Lou?s is still open and could make me an amazingsandwich. It was right before closing and the staff was polite, helpful, and didn?t act inconvenienced at all. Best of all, thefood was delicious (way better than what I would?ve gotten next door). Read more
This pizza was really bad. It?s like an overcooked cracker with some cheese on top. My dog loves pizza, he didn?t even like it.... When I ordered thin crust I didn?t know it was gunna be an inedible thin board. I would have been better off getting a frozenpizza. ???????? Read more
I have ordered Lou Malnati's pizza from the Geneva location since it opened, never ever had any problems with my order. I was so... happy when the location opened on Orchard due to the delivery. I have had ordered from the Orchard location 3 times, and onlyone time was my pizza up to Lou Malnati's standards. The first time, terrible, thought maybe it was miscommunication as thepizza, I'm assuming was sent half baked. Puddles of water on top, soggy all the way through and it was uncut, which is supposedto help keep the crust crispy. I've never ordered a half baked pizza. Today I receive my deep dish Lou, again, so much liquid onthe top and SUPER SOGGY FLAT crust. I specifically requested a fully cooked, deep dish lou, uncut. It came uncut and was thecorrect type of pizza, pretty much it. I'm not sure if it's half baked or what happened, I'm cooking it again. I will drive toGeneva to pick my pizza up from now on. That bottom crust is like dough and it's flat! The other half of the pizza is cookingagain in my oven. Read more
First time ever coming here! Food was good! Boneless wings were delish and that ranch is very good! I made it home and noticed I... got bone in wings instead of boneless wings. I called and spoke to the manager Patricia and she was very nice not only did shemake another order fresh but also made it convenient for me and had the corrected order delivered but also refunded me. Now thatis a great manager! Read more
This is a pickup only location but love the salad and if you sign up for their rewards you get a free medium pizza.