Reviews for Pizza Hut in Aurora, CO
I?ll start by saying i door dash not order from here. After coming in the store and stating who?s order I?m there for they said... it would be 5 mins. They also said it would be 5 mins for the 4 people in front of me. 20 mins later, they finally have my orderready yet. as I am sitting there waiting and watching them work, I can?t but help to notice the person making the pizzas aren?twearing gloves. To make matters even worse, in between each topping touched, he would wipe his hands clean on his shirt then gointo the next one. So bad, he belly was halfway out and on the corner as he wipes his hands.! Don?t eat here.! Read more
Driver refused to bring pizza up to my sick mothers hospital room, even after I left a generous tip and didn't even give us a... phone call to inform us he was just gonna take my money and never show up with the pizza.... absolutely disgusting to do to asick woman, will be contacting corporate about this one. Read more
They usually have fresh pizza but yesterday was the worst pizza I had from them. The crust was super hard and the hamburger was... dry Read more
I placed a large delivery order and it arrived hot and prepared correctly. I normally go pick up my orders but decided on... delivery at the last minute since Pizza Hut has partnered with Doordash. Read more
Driest pizza I ever had. Could barely see any sauce. Skimped on toppings. Called the center and complained. They comped but... store manager said there was no record of it. Had to give him name of the person who comped us. Never going back. Counter staffnot friendly either. Read more
I ordered a pizza and cheesy bread last weekend for carry out. I had my friend pick it up on their way over. ( DISCLAIMER: The... beginning of the issue I will admit Is not completely the restaurants fault. My friend should have checked before leaving). Whenmy friend arrived to my house with the pizza and cheese sticks, I saw that we had not received cheese sticks but bread sticks. Iimmediately called the restaurant to let them know they had given me the wrong type of bread. Instead of telling I could go backand exchange it, the rude girl that answered told me her manager had said he is the one that made the cheese bread and waspositive it was correct so there was nothing they could do for me. I argued with the girl a bit but not once did I yell at heror insult her but when I asked for her name so I could know who is telling me they can?t help me, she hung up on me! I calledback even more upset and supposedly the manager answered and he also did not want to give me the girls name however, he gave mehis as Dillion. He did try to correct the situation however the replacement I received was poorly made and not only that but Ididn?t even want it anymore for fear they would have messed with my food after complaining. I called corporate who was supposedto get back to me this week but I have yet to hear back from them. I preferred Pizza Hut over all the other pizza places evendoing carry out since they didn?t deliver for a while but since this particular location is the closest to me, I will have tochange chains because I will not go back to that place. Specially not with that girl that has no phone or customer serviceskills being in the front lines. I saw some other people review bad experiences with a girl as well. Perhaps it?s the same oneand they should look into it before they keep losing customers for someone that isn?t worth it. These are the breadsticks theyargued were cheesy breads. Read more
I ordered delivery at 6:30 today and I called when the tracker said the delivery driver was on its way and it shouldshow up at... 7:05. I patiently waited and called the store at 7:15. The guy that answers the phone says give the driver another 15min so Isay ok thank you. 7:45 rolls around and I call back and know one is answering the phone by 8:15 I go to the store because theyhaven't called me and will not answer the phone so I get there at about 8:30, it took awhile before someone came to the counterand when I motioned for the guy he hesitated to come to the front so anywhoo he looks my order up and say that they brought mypizza order back so he goes to get the manager so when I speak with her and tell her about the issue at hand she takes a lookand say we'll it says here that they delivered it lol omg I told her what the employee had told me and she just kept repeatingthat it says it was delivered no apology or discount or anything so I look over and all of the phones are off the hook and nowI'm getting more concerned bc this is pizza hut right... I start to take pics and she asks me do I want my refund.Absofuccnlutey! This is not sitting well with me at all. I will be calling making a complaint against 4822 and Perla which isthe manager that I spoke with. Just Ridiculous! Read more
Family and I got COVID so we decided we?d order a pizza for delivery. We ordered a medium one topping pepperoni pie. We received... a sad, dry pizza. When I ordered it with extra pepperoni I didn?t think they?d decide to skip on the sauce and cheese. I?mpretty bummed because this isn?t the first time we?ve received a bad pizza from this place. Who wants a pizza that?s all crustand pepperoni??? Whoever made the pie, you act like putting toppings on comes out of your paycheck. Do yourself a favor andfind a different pizza place. This is not the spot. Read more