Reviews for Jimmy John's in Aurora, CO
Office put in order at 10am. Went for pickup at 1. They didn't do it nor did they call to let us know. Just said they couldn't... fill our order. Maybe give us a call before we come to pick it up 3 hours after ordering! Read more
I keep getting turkey added to my Vito and this is the third time the turkey hasn?t been there. I?m paying for extra meat and... not getting it. This time I even asked to confirm when my Vito was called. I said ?with turkey?? He looked at my receipt andsaid ?yes it has turkey?. No turkey. I don?t have time to walk all the way back over to get it fixed. Read more
The responses from the company here are ridiculous . Delivery less than half a mile away is done in less than 5 minutes but this... store REFUSES to do it. It's not distance or time, you are literally able to order online for delivery and then they call you30 minutes later stating they don't have a driver. Then you can't get your money back. This is theft in all scenarios. Turn offthe option for delivery if you can't do it. Read more
Half of our catering order didn't show so we ran to JJs and they made us 24 sandwiches in less than 10 minutes DURING the lunch... rush. They were so kind and helpful when I was STRESSING. Thank you all so much!! Read more
Anywhere else is the much better bet. Waited over an hour for delivery, realized it wasn?t coming and had to go into the store.... Manager didn?t care. Food was soggy and order wasn?t correct. Charged extra for a bottled drink (no other options). Employeeswere all standing around doing nothing. Pretty sure this is the new norm here. Also, employees wouldn?t even eat their ownfood. They ordered from Subway and left their containers out. Read more
Apparently 15 subs is too much to handle. Rude employees and poorly managed. The manager doesn?t care and it?s obvious. Rap... music blasting with inappropriate language. We ordered a bunch of unwiches and they were poorly wrapped. Sandwiches were poorlylabeled. With this location being near a large campus you think they would be used to large orders. Bad customer service. Thisis the worse jimmy johns I?ve ever been to. Also they are far from ?freaky fast? Read more
Most of the time my service is good but wheni went in yesterday I feel like I got scammed. The problem that I had is I ordered... my meal with a cost of $10.50. I paid using a 20 dollar bill. As the cashier was collecting my change, she looked at the girlmaking the sandwiches and that girl proceeded to tell me that they couldn't give me the 50 cents because they were out of changeand asked me if 9 dollars would be OK. I agreed that would be OK but when I saw the cash register being closed, I noticedchange in the cash register. I started to think if they do this to all their customers using cash, they have the potential tonot only rip off paying customers but also rip off Jimmy John's since some individuals will not return due to feelings ofmistrust. If the change really was the problem why do I have to pay the extra 50 cents? Why didn't Jimmy John's pay the extra50 cents and give me 10 dollars back instead of 9 dollars when I should have received the correct amount of 9 dollars and 50cents? If this happened to 75 individuals that payed with cash on this same day with a similar order and price range, that couldadd up to around $37.50 that Jimmy John's is making or if it is a scam, that someone else is making. After thoughtfulconsideration I am not OK with this and I will not be eating at Jimmy John's on this campus again. I guess if it helps thesandwich was good but not for $10.50 for a sandwich and a bag of chips. Read more
We placed an online order and after 15 minutes it was not ready. We then watched you make order after order of customers just... coming into the store ahead of my order. You are only open 8 hours, 5 days a week and you cant even manage that!? DO NOT wasteyour time with this location, there is a Subway right next door and a few other options that are way more worth it! If it isgoing to take over 30 minutes, you could go to a sit down restaurant and have better service!!! Read more