Reviews for Jimmy John's in Aurora, CO
Several times we have ordered a delivery and they have called and said they do not deliver because they are short staffed. But... they still want to charge you the delivery fees and take my tip. If i have to come pick it up then why should i pay you deliveryfees or a tip. Nope...i want those fees back then the manager gets upset when i ask for the fees to be removed. Poor customerservice!!! False advertising they do not deliver!!! If i could give them 0 stars i would!!!! Read more
Last 2 times I ordered it took about an hour and a half to get my sandwich delivered. I'm at 30 just called and my sandwich is... in the shop and the drivers are out they said. The last time I had to call in twice or I wouldn't have gotten my sandwich,someone had to find it and didn't know why it didn't go out with the driver. I don't know why I gave them another try today. Thedriver was super sweet and apologetic, but everyone who has answered the phone seems to hate their life. I never like to assumebased on just a few pieces of evidence, maybe the evening crew is great, but every experience I have had this year makes it looklike no one cares at all. This place could use new management and a mindset cleanse. Read more
Always an excuse not to work. I've been on hold for twenty minutes total today. They always complain they have no drivers. Their... sandwiches are generally soggy. And they texted my phone number recommending I tip better even though their service is trash. Noprofessionalism and should probably close down at this point. Read more
I was the only customer at 5pm on a Wednesday. I bought the cheapest sandwich on their menu while waiting for my ride. I... enjoyed my veggie sandwich with avocado, but should have asked if they have whole grain rolls. The service was perfect & quickand the food is good and fresh. Perfect. Read more
I?m an EMT and stopped in here to pick up a sandwich during some down time on shift. Right after paying for the sandwich we got... an emergency call and I had to leave. We were able to come back several hours later to get a new sandwich. When I walked back inthe clerk remembered me. They had to throw away the old sandwich because it was sitting out for too long, but they made me a newfresh sandwich free of charge and even gave me a free cookie. Thanks for the great service Jimmy John?s! Read more
TERRIBLE SERVICE! My order was wrong. It was missing items! My sandwich was poorly put together! My cookie was burnt and looked... as if it had been stepped on. If u order a sandwich for delivery it takes hours to get it. Read more
Worst Jimmy John?s location. Response from management was sarcastic and belittling. If you want all the ingredients to make a... sandwich yourself this is the place to go. Next time I have an overnight at the hotel next door I?ll eat at the 7/11 in the sameparking lot. I?m sure their day old sandwiches will be better. Read more
Customer service was great. My sandwich was delicious and fresh and Adam is a delight.