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Reviews for Jet's Pizza in Aurora, CO

Emory Cranston 2 years ago
1

My family orders pizza at least once a week and we like to try new shops as we learn about them. Our first time order for... delivery with Jets was Oct. 24, the service was pretty good and the food was good, pricey ($75) but good. Right on cue thefollowing week, Nov. 4, we decided we would try multiple other items at Jets and placed another order ($85). The order wasplaced a 6:46p, with a expected delivery of 7:31p. I called at 7:47p inquiring about my order and I was told the driver wouldbe there any minute and promised the food would be hot because they had a system to ensure later orders were not cold. At 8:15my dinner arrived. I realized a portion of my order was missing and tried to stop the driver who drove away as I reached hisrear bumper. I called the shop to let them know I was missing half my ridiculously late order. At this point I had had enough,I wanted the tip and the charge for the missing food returned. While I was speaking with the manager, my wife informed me allthe food I did receive was cold. The manager, put me on hold a moment and returned. He apologized and thanked me, promising mehe would retrain the driver and would issue a full refund for the order. I felt better and thought maybe it was an off day forteam Jet. Today, 11/10 (that's right, 6 days later), I checked my CC account and learned not only was the order still present,it had cleared. I called the shop and spoke to the manager (she didn't offer her name). She said it must be an issue with thebank, if that was the case it would still show pending... Years ago, I worked as a retail manager and understand exactly howbanks process voided transactions. Generally within 24-48 hrs it removed, that timeline was over days ago and there was noholiday!!! She recommended I dispute the claim. I told her that was a pain, she said that was the best she could do. I toldher I would dispute the charge, my Google review would reflect my experience and I hung up. While I was Read more

Thien Nguyen 2 years ago
5

Lately, I haven't great success with the Jets pizza off of Quincy. Saw they opened another location here off Alameda. They offer... text to order, which made it really simple to place an order. I was able to place my order and checkout in less than a fewminutes. Picked up my order within the designated time it would be ready, and the gentleman behind the counter was reallyfriendly. This Jets location will probably be my go to when a pizza craving happens. Read more

Symone Board 2 years ago
1

Food was great. I attempted to order over text to get the extra 20% off, but it didn?t work and I had to call in my order. I... wasn?t given any kind of discount despite attempting to use the system. I then waited over a hour, about a hour and 20 minutesafter being quoted 35-45 minutes. I was then given the wrong soda with my order, but alas decided all of these issues it wasn?tthat big of a deal as I don?t like to complain. However, I checked my bank account this morning to find out someone at therestaurant decided to add over $20 as a tip on my delivery order. (I did tip 20% originally despite all of the issues Iencountered with my order) I called over 3-4 hours ago to speak to someone and never received a call back from the manager. Iwouldn?t spend money here based on this issue alone. Read more

Æon 2 years ago
5

Any complaint I have is my ordering skills or lack there of. This was my first experience with Jet. Anyhoo after totaling my... car today I needed food and what better way to drown my sorrows than pizza. I asked for sausage well done. It was exactly what Iordered and was at my door within a few minutes of the promised time. I wish they had coke products, or at least Dr. Pepper. Iwould also order light on the sauce. The sausage is the ball sort as opposed to sliced or browned ground sausage, but it wasgood. Outside of that, it was cheaper than any other place and like 50x better. It's also huge servings so I'll have lunch andthen some. All in all I will definitely order again! Read more

Brent Kelly 2 years ago
5

Had a slice of pepperoni when they donated a few pizzas for a World Championships viewing party at a local Disc Golf shop (Fly... Green!) and it was absolutely delicious. Perfect texture and taste. Will definitely be ordering from them in the future. Read more

Matthew Czepiel 2 years ago
1

First time ordering here, and most likely my last. After delivery and tip, a large pizza and 8 piece wing was close to $50.... Whatever dont care about the money, I do care that my pizza showed up ice cold and undercooked. The dough was raw and rubbery,the wings had no crispiness to them at all. Extremely disappointed?. Even Papa Johns got this place beat?. Read more

James Wilder 2 years ago
5

I love Jets and I was thrilled to see a new location open up even closer to me! Staff was friendly and the pizza was great!... Their website always has great deals and you can currently text your order for 20% off. Pretty solid bang for your buck! Read more

Wadi Muhaisen 2 years ago
5

Detroit style pizza is my new favorite style. Buttery golden crust and amazing toppings here. Warm, friendly staff. Great... addition to the area! Read more