Reviews for Baskin-Robbins in Aurora, CO
Ice cream is good and the staff member was nice and helpful my only negative thing to say is that it's a bit expensive.
Great treats for summer they even have a dairy free mint chocolate chip if someone needs to avoid lactose.
Service was slow. Ordered 3 scoops of ice cream. Very tasty. Seems store was short staffed. Paid about $8.00.
Took my 4 yr old to this location about an hour before closing. Two young employees were working, a male and female. Sadly I... feel like there?s this stigma right now about young workers?.BUTTTTT?Both were incredibly friendly, customer service was ONPOINT!! The gal totally humored my kiddo with some taste tests and silly questions about flavors, then within 60 seconds of herserving him his bubble gum ice cream kids cone, the top half of the cone snapped off and fell face flat on the floor. SheGRACIOUSLY offered to get him a new cone and proceeded to serve us the rest of our order with kindness and a genuine smile.Truly wish there was the ability to tip on a credit card receipt but honestly cannot say enough good things about this locationand the care we were offered. Read more
I love Baskin-Robbins! The ice cream is really yummy and there are many flavors to chose from. There are even flavors to fit... special dietary needs, like gluten-free. The staff is friendly and helpful and the facility is clean. My only criticism is thatthe space could be larger. The lines can get long, especially on a hot day, making it really crowded and hard to maneuver. Allin all, I recommend. Read more
I come to this location often because it's close to my house, o get here at 8:35pm 25 mins before they are "supposed" close and... doors locked they young lady inside waves me off. I look at the winter time schedule on the window says closes at 9pm. I getclosing a few mins early 5,10 maybe but 25,30 mins is not cool. Hope management addresses this to there employees. Read more
The Service was Terrible... the Employees are ALL young females. One female was on the back counter auguring with someone on the... phone so inappropriate. It was Free Poplar Pizza ???? Day & they didn't make any to give out. ???? I wasn't Welcomed in theStore nor was I informed about Events such as the National Ice Cream Family Day Event ???? Read more
I drove 20 min to get there before the closing hours which are 9pm I arrived at 8:30pm the doors were closed and they were... already cleaning! What kind of business is that! Change your closing hours to 8pm in that case and don't make people waste theirtime and gas! Not professional at all! Read more