Reviews for A&W Restaurant in Aurora, CO
Two gentlemen at the window had to Ask what I ordered (simple order) and almost handed me the wrong food. When I did receive my... food, it was poorly packaged, no sauces or napkins like I?d asked for. When I got back to my room (across the street) the foodwas cold, and tasted old - our burgers were also wrong. We had TWO cheeseburgers. Not sure how you mess that up?.but, they did.Definitely won?t be going here on our next trip through. Read more
HORRIBLE customer service!!!!!!! We went today around noon. When we pulled up a car was just progressing from ordering and... pulling up to the pickup window. We pulled up to order. And then we sat. And sat. And sat. 4 and a half minutes went by andnobody said a word to us. So we decided to go inside. As we drove by the pickup window we saw a gal standing there talkingto another associate. We go inside and wait. The lady in the pickup window asked if we had an online order, not hello oranything pleasant, just ?are you here for an online order?? We say no and she turns around and proceded to get herself adrink. She then gets to taking the order of the car that was behind us. ??????????? Another lady came from behind us andasked if we had an online order. Again absolutely NO greeting, just ?are you here for an online order?? Again we say no andshe turns and walks away. We stood there another two and a half minutes then turned and walked out. Read more
I have a personal preference for their burgers, but if you like American food in general you're going to love this place. The... cheese curds are excellent as well and the manager at this location is top notch. They're currently in the process of hiring newpeople so forgive them for any mistakes they make. Read more
The girl at the window never finished up my order & felt like we were being rushed to the register. They got my sandwich all... screwed up & it wasn?t even hot. I had to reheat it when I got home. I wanted a Diet Coke and we got a watered down (mostly ice)diet root beer (gross!). The girl at the window was apparently in training but she wasn?t doing good at all. She acted like shehated her job. I?d never go back there. Terrible service. Read more
Have gone here two times, asked to pull around front and order was messed up both times. The first time they forgot both drinks... and sauces. The second time they completely left out onion rings even though we were waiting specifically for those. Somehow wegot mini corn dogs instead. Second time they also forgot sauces and gave us a completely flat, old root beer. How hard is it towork fast food and follow a simple written order? CHECK YOU ORDER! Attempted to visit this location again and now I am fullyunderstanding the 2.7 star rating. Unprofessional and rude employees!! Read more
Slow drive through, almost 10 minutes so far....it finally took 13 min. The Mayo I asked for was yellow and runny, obviously bad... and therefore deadly. My burger was supposed to be a dbl and it was only a single, the rootbeer was flat and warm. DONT EATHERE!!!!!! I hope I dont get sick since I took a few bites before I realized. What a way to ruin my lunch break... Read more
Went here on a Thursday around lunch time. There was nobody in the drive thru. Ordering was quick and payment was easy. Ordered... two cheeseburger meals. We were instructed to pull around to wait for our food. We sat in the parking lot and watched two peoplewalk in, order, and leave with food before our food was ready. Had to go inside and ask what was going on and they were finallybagging it up. Food was ok. Read more
Drive thru not open, went inside to the rudest staff, dirtiest restaurant I?ve ever been in and some homeless guy rubbing... himself in the corner of the restaurant! Burger was so salty we couldn?t finish and we only stayed for 5 minutes we couldn?tstand it. Read more