Reviews for Dunkin' in Augusta, ME
The staff are always nice and the order accurate.
Amazing place do there job we?ll try it out
I think this Dunkin? Donuts is awesome. There is one employee who is so helpful and goes out of her way to help! She helps the... other employees there as well and seems to be a good leader. I haven?t encountered a visit where she hasn?t been there androcking it out! Read more
It was like no one worked there when I visited a couple months ago (just getting to posting, now.) The experience left me with a... very sullied view of the company. I stood at the register for a few minutes. I could hear people talking and laughing. I veryloudly said, "Excuse me, I'd like to order" (at least three times). I could still hear chatter and laughter from out back, butno response. Then, I very loudly questioned if any one works at this D'ND! Still no response. Yet there was still chit-chat. Ipiped up and even more loudly and clearly and concisely said, "I guess you lost an order, again." From out back I heard, "ohwell." Beyond disrespectful, not acceptable. For the prices that are charged for any of Dn'D items, no one deserves to beignored (or mistreated). I. Won't. Be. Back. TO. ANY. Location. I dont understand how "America Runs on Dunkin'" when no onewaits on you-- or when they do, can't make a simple coffee correctly. Read more
This particular location never gets my iced latte just right. My usual spot does, almost every time. Delicious! They know what... "less milk " means, and dont stuff it with more ice. I had to work ar getting my straw into it yesterday. Taste isnt as goodeither. Read more
Had a pre order of 2 dozen of donuts and we pre ordered it 2 days before Christmas so we had all the good donuts before they all... ran out. We went to pick up our order and they gave our orders away to other people. There were no good donuts left. Veryunprofessional and very disappointed. I wouldn?t go here. Read more
While I understand the labor force is limited, I?m not sure I can completely explain or understand my experience here. Google... maps say location is open until 7. Arrive 645 and stand at front register for 5-7 minutes before staff (who is busy cleaning)notice I?m there. Someone comes out and says the register is closed and I question the time, apparently walk ins can?t be servedbut drive through can???? I explain my partner is using the restroom and get a ?don?t know what to tell ya? in response. Okay, Ithen ask if I can walk through drive through, she says she doesn?t care. Go stand outside and ?don?t weigh enough? to triggerthe head set. Walk to window and am told they?re out of lost everything is decaf okay. Get charged full amount and leave. I?m amainer and I want our state to thrive?This probably isn?t going to impact the location at all, but I won?t be back??????? Read more
Always super friendly and pleasant. Coffee and sandwich made perfect every time.