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Reviews for IT'SUGAR Great Lakes in Auburn Hills, MI

Robyn Hejhal 2 years ago
5

LOVE THIS STORE! ALWAYS MY FIRST STOP AT GREAT LAKES! I CAN ALWAYS FIND GREAT PEZ DISPENSERS HERE!

paul spring 2 years ago
5

Tons of sugar based candy, including "breakfast food" and even POP! Figures. Kinda pricey if you're not careful tho.

Donna Jo 2 years ago
5

It's a candy store!!! Soooo many options, bulk and prepackaged. Guiltily spent way too much here.

Dane Holmes 2 years ago
3

I mean... THE BEST GUMMY SHARKS AROUND! You can't find those everywhere. But In my opinion... I can't afford to spend $20 for a... LB of candy all the time! I'LL STICK WITH THE CANDY SELECTION AT Dollar Tree & Five Below... And the staff were NOT GREATeither! Kinda bossy & irritable. Read more

Jennifer Jinerson 3 years ago
5

It was SUPER busy but the employee, Ariel, was so kind, courteous, and helpful. Ariel made sure we sanitized our hands when we... walked in while simultaneously helping other customers with a smile. It was a great experience to purchase the candy, butmostly to see such a great employee in a very busy business. Read more

Krys M Gatmaitan 3 years ago
1

Great candy selection, but horrible customer service, specifically from the cashier working on June 21, 2021 at 4:55PM at this... location. We weren't told that gloves were needed for the self-serve candy station. Sure, there are signs that say we needgloves, but the greeter told us we should sanitize our hands before entering the store, so why not also mention we needed glovesthen? So as we were getting candy with the provided tongs, the cashier yelled at my 4 year old son and I that we needed to usegloves. We complied, and when we were ready to check out, she made us wait while she looked at a piece of paper for an unusualamount of time. It was not busy in the store at all and she certainly could have helped us before continuing what she was doing.Then she stuck out her hand without saying anything to let us know she wants to serve us. Finally, she didn't say thank you.Very rude, did not feel welcome in the store at all. Very disappointed, I expected more than this treatment from itsugar. Read more

Sam D 3 years ago
1

They have a great selection of candy and sure it's over priced but it's the fun of getting to pick whatever you want like you're... a kid again. However I went there and got so excited to see giant coke gummy's that didn't contain gelatin. ( I can't eatgelatin) I didn't believe it to be true so I read the ingredients again and had my boyfriend read them as well. No gelatin so Istocked up and added some to my bag of candy. Unfortunately when I got home I tried one and to my surprise it had gelatin andall of my other candy had now been contaminated and I wasted a lot of money. I'm not happy and advise you to check youringredient lists are correct for future customers. Read more

Carol Kalvelage-Bohn 4 years ago
5

I love the Pusheen selection at this store....they have a ton of different items ranging from stuffed animals to t-shirts to all... things Candy. They have the most unique items and some very funny gift ideas for adults. Kids can choose from baskets,barrels, and gift sets. If you want Sugar. This is the place. Read more