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Reviews for McDonald's in Auburn, NY

Richard Letson 1 year ago
1

Waited for 10 minuets to order. Some woman told us to use the kiosk, when I said no she went on to take other orders. Never will... come back and people need to avoid this circus. We would have eaten inside, but the lack of good customer support we decided toeat at pizza hut. Read more

Renee Bell 1 year ago
2

Food was nasty. Order was wrong. Ff hard, ???? was gross didn't taste like burger, topping s were wrong. Stuff was on it I asked... Not to be on it. Kid didn't like it. Teen refused it after 1 bite. Read more

Jacob 1 year ago
1

I've been here numerous times and they have always been slow. This time I waited over 15 minutes and people after me got their... food before me. I spoke to the manager which helped give me my order. However, when I received my food, the sandwiches were madewrong and the big Mac was cold. Read more

GrimshawThe Phoenix 1 year ago
2

VEEEEERY slow service. It may be faster to go dine in at a normal restaurant. Spent 35 min the drive thru! They took the fast... out of fast food. Read more

Michael Walker 1 year ago
1

Terrible at best. Long waits w idiots running the place. No more for me. It's been terrible since the new place was built. ... Is anyone listening? Does anyone care? Hello your restaurant sucks! Read more

Patrick Crowley 1 year ago
1

Service is slow, no one at the register upon arrival, employees were very loud making them seem very unorganized. There seems to... have been a steady decline in quality of service since remodeling. Uniforms seem to not be a thing anymore. Read more

Jordan Sanford 2 years ago
2

I understand being short staffed and having to train new people to be more efficient. The last time inside I was way longer than... normal wait time for just two items. I also wasn't the only one, there were a few others that had been waiting a while inside aswell. Again I understand the process and procedures to get things done. A lot of hast and keep talking to customers might keepcustomers at bay without letting them stand up front for 10 plus minutes with no communication about what is going on. Seeing acustomer upfront without asking if they have been helped is just wrong despite the fact it may not be your job today, customerservice is your only job. Read more

April April 2 years ago
1

Wow. Our meals cost the same here as at the $$ farm-to-table restaurant we went to last week (including the tip). The only... reason we went here was for FAST food. Not only was McD slower than the F-t-T place but it was so long of a wait that we endedup leaving because gas also costs money. With their new pricing, we can pay same price at a sit down restaurant and have fasterservice. Read more