Reviews for Popeyes Louisiana Kitchen in Auburn, AL
I order a pie to go with my chicken sandwich meal. She packed everything (like a delivery app order), left my pie out, and kind... laid it on the counter. Didn't tell me they didn't have any pies ready, just left it out....another lady saw me standing thereand helped me get my pie. The original lady looked at me repeatedly like I shouldn't still be there.. Read more
My husband ordered a box of fried chicken and requested all drumsticks. We arrived home and there was not a single drumstick in... the mix, it was a variety of everything but drumsticks. The employee assisting us was very unenthusiastic and we felt like hedid it on purpose to be snarky. They were not busy in the slightest so we don't feel it was an error due to being overwhelmed.This was the second time we ate at this location and the food was not good at all either time. We decided then and there thatwas the last time we gave this place our money, which sucks because we both have loved Popeyes when we have had it in othercities. Read more
The guy that waited on me had the personality of a paper bag. 3 piece on the bone all dark meat/ 1 side. I won't go back there... again. Read more
I got the 5 piece special for 6.99 was good no complaints had to wait in the drive thru for about 20 minutes didn't like that... part. They still have not opened the lobby yet. Read more
Went last night to pick up an order for DoorDash. No one came to the speaker at all. I waited several minutes and pulled up to... the window. Multiple employees looked at me and completely ignored me for probably 5-10 minutes. They were all looking at me andtaking to each other giggling. Someone finally came to the window. I told her I was picking up for DoorDash. She never said aword and walked away from the window. They finally gave me the food and I left. Absolutely unprofessional and rude Read more
I placed an order online and set to pick it up at 9. Got there and no one came to the speaker for about 5 mins. So I pull around... and when I get to the window looked at me like I had done something wrong. Then he proceed to ask me what I had, in those words. He didn't even speak. Told him my order number which was #19 he acted as if he was lost. he closed the window went tocheck the register to look for my order, finds my order then proceeds to go to the back to drop my shrimp. So I ended up withpiping hot shrimp and cold fries. also he asked me did I have a drink with it, I just told him don't worry about it and justleft. I've also been there on a number of occasions on my lunch breaks and received bad service. they say they are out of stuffand in reality the time is usually a little after 9 and they actually told me the are trying to have to have the store closed by 10. I brushed that off. but tonight takes the cake because I ordered on the App trying to get my food which they say theydon't usually have and still got the bad end of the stick. I really would like a response back. This is my first review EVER. imjust tired of their service and thought someone should know................... Read more
We placed an order through drive through. It was over 40 minutes before we received it. The chicken was overcooked and we did... not receive some of our order. The manager was VERY rude to my husband. Her customer service skills are poor. Times aredifficult for us all. Being unkind makes nothing better for anyone. Our experience was terrible. Please don't waste your timeor money with this location. Read more
There was mold in the ice despenser. The management said they would clean it before I left ( never did ) Trash cans were over... flowing. Even though the food was under heat lamps, I still had to wait a unreasonable amount of time for my food that Iordered. It was slow fast service. Read more