Reviews for Lucky Pot in Auburn, AL

I went about a year ago and it was absolutely incredible! My husband and i went today, the wait time once seated was absolutely... rediculous. and hour for food we have to cook at the table? unreal. then we get asked if we are ready for our ticket when wehaven?t even received our meals. our tea glasses were empty most of the time. the food quality was the good but not worthwaiting an hour for. Read more

Quite the dining experience for Auburn with vegetarian options and helpful staff.

Excellent hot pot experience. The staff is extremely helpful and friendly. The food is DELICIOUS! The kimchi broth and the... tomato broth are our favorites. Read more

Best Chinese food I have ever had. It was lunch and we didn't do the hot pot option but did have a variety of apps and dry pot... options along with some other various dishes that where brought out when we asked for house recommendations and they werefantastic. One notable menu item was a wood ear mushroom salad that just blew my taste buds away. Will definitely stop by againany chance I get. Read more

Worth a visit, affordable for the amount of food you get. The staff is very friendly, the building clean if a little dated. The... food is amazing. We'll be coming back for sure. Read more

Let me start by saying I have not eaten at this establishment. I looked over the menu a while back and the food seemed a bit... eccentric for my palate. However it?s the negative reviews that make me want to try it. There were two negative reviews to whichthe responses were flawless. The first review was towards racial discrimination. The owner responded with time stamps as arebuttal, but also acknowledged a zero tolerance for racial discrimination as a minority owned establishment. The secondnegative review the owner looked at the camera and verified the customers complaint. Their response was ownership! They verifiedthe area they were lacking, acknowledged the complaint and desire to correct the behavior, No excuses we?re given. Theseresponses demonstrate they care about their customers experience. For this reason I want to be a customer. That being said youcan?t please every customer case and point when the time stamps verify a lie also the customer that complained about what theyserve. If you don?t like the kind of food served just choose not to eat there not leave a bad review to which the owner?sresponse was flawless there too, which was No response. Their energy and effort went to acknowledging the things worthy ofacknowledgment the things that they can learn from to improve customers experience not fluffy apologies towards a choice toserve food native to their culture. Again if you don?t like the type of food choose a restaurant that serves food you do like. Iwant to visit just to support a business starting out and doing their best to ensure their customers enjoy their experience.Iwill update my review on my experience once I have. Read more

If i could give 0 stars, i would. We had to ask to be seated. We were seated away from the rest of the customers. The rest of... the customers were sitting in booths along the right wall. We were seated on the far left. The waiter brought our appetizer out40 minutes we ordered. After being told our food would arrive in 5 minutes, we sent the appetizer back. The waiter turned up hisnose a countless number of times. He also failed to wait on us. He came to our table a total of 3 times, we watched him tend tothe other customers repeatedly. As the only African American customers in the establishment we felt unwelcomed. Would notrecommend and definitely will not be going again. Read more

A very interesting and awesome experience. I've never had quite anything like it before. Couldn't really understand the menu,... but the waiter was very understanding and explained everything. Ordered the double bowl and then a bunch of sides to add to it.What you do is pay for the size soup you want and then pay for each side. For a bunch of people it actually works out fairlyreasonable. We had a great date night experience. I will add this, I love spicy food, but the spicy soup lit me on fire. It wasdelicious, but I was sweating from the heat. Read more