Reviews for Starbucks in Atlanta, GA
This is hands down the worst Starbucks in the history of Starbucks. They never open on time. They're always understaffed and... rude. Ever since they have reopened the service and the drinks have just been terrible. Management definitely needs to step andand get a new staff. Read more
I ordered online and was told it would be ready in 4 minutes When I've reached The stand there was two guys working there one... guy was making coffee while the other stood near the oven holding a conversation with a friend on the other side. He constantlychecked his phone but totally ignored the customers in line. It took over 15 mim past my mobile order b4 he would ask me what Iwas waiting for. Turns out the other guy had my order slip in his hand the entire time. Both guys were scratching the heads andone was scratching his beard and never washed there hand. I'm done! Read more
Walked up to order and two guy workers are just staring and me and before I can ask if they?re open they say mobile only,... nothing else. Hm, ok. I order on the app, only one waiting there. 10 mins pass by. A lady dressed nice and professionally walksup and says are you open? They nicely respond yes and it?s on the house what would you like, give her a drink. Still waiting onmine. Took 15 mins total to get my drink. Personally believe it?s because I was wearing sweats and t-shirt and everyone else ismainly dressed very nice considering it?s a high end mall but still doesn?t mean it?s ok to treat others differently/serve themdifferent. Read more
Tracy deserves a raise! She is very hard working and always makes sure to deliver a phenomenal customer experience! I drive... past 3 different Starbucks to come here because of her! Read more
I'm surprised to see the one star reviews here; I've had nothing but positive experiences at this location. Jessica, Brandon,... Kay, and other employees are very helpful, accommodating, and fast when making beverages for me and my team. They learned ourdaily orders quickly and are friendly and sociable each morning, which is helpful before I've had my morning coffee! Read more
Prices are okay... The food is great, not really big on coffee but I get it every now and then. The baristas aren't friendly at... all, the one's on the morning shift are very rude and antisocial! The only reason I even come back is because the location isconvenient for me being how they are just about the only shop open so early in the morning. If the morning shift baristas weremore friendly on a customer service level than I would rate this Starbucks 5 starts. But until then you guys only one ????! Read more
This place is the single worst Starbucks location I have ever been to. Not sure how they've ever gotten a good review. They move... like sloths taking almost 30 minutes to get a black drip coffee, don't acknowledge you when you approach the cash wrap for aLONG periods of time, and constantly mess up orders. One time it took them so long to acknowledge me ( I was the only customerthere) that I felt the need to ask if they were open yet. Read more
YIKES!!!! Never open on time. Terrible service. They don?t even greet you or say hello. Worst Starbucks in Georgia!!!!