Reviews for Arby's in Atlanta, GA
I had a great client experience.. Service was fast, staff was friendly and food was hot and fresh. My only advice - a little... more attention to details with cleaning (Bathrooms & Diningroom) Thank you for a great client experience. Read more
I went there for lunch with my boss. He got his food after I sat there for 30 minutes waiting on my food I went up to the... counter. The guy didn't know what happened to my food. He did give me my money back and offered to make my meal for free. But Ihad to get back to work. Read more
anyone who has had a good experience at this Arby's must have been literally starving to death or a glutton for atrocious... customer service that today rose to new heights of lying and robbery. And yes i know those are serious accusations, but whatelse can you call an incident in which you pay for a good or service that the vendor cannot provide and then said vendor refusesto refund your money, offer a store credit or substitute the desired goods with others of comparable value? i ordered $48.84worth of food including 2 milkshakes. I ordered ahead because not only is the staff here incompetent they are also incrediblyslow. When i arrived to collect my prepaid order the manager informed me the milkshake machine was broken (a line i'm sure theylearned from the McDonald's down the block) so there were no shakes for me. When i asked how he proposed to refund that portionof my order he shrugged told me the machine had been out a week and made no move to refund the money and offered nosubstitutions. I texted my partner, and he jokingly said I should demand more Horsey Sauce. When i asked for extra the managersaid he had already put some in the bag. I said, "every time you've told me that before i've gotten home to discover no sauceat all, so can I have extra?" he said again "i put it in the bag already." when we took the food out at home, we discovered hehad graciously given us 1 packet of Horsey Sauce, one of Arby's sauce, and one ketchup to be split amongst three orders totalingfive sandwiches and two large fries. In short, he lied; there were no extras. To round off this farcical experience he handedme a scorching hot cup of tea with a few ice cubes in it said it was sweet iced-tea (I found out it wasn't sweetened later) andsent me on my way. So, either this manager is a total jerk deliberately screwing up orders or is completely incompetent; eitherway his lack of any skill at handling customer relations clearly trickles down to his staff who a Read more
Looks like fairly new building. Great service and friendly staff. I told the guy taking orders 2 classic roast beefs. And meant... to say 2 classic beef and cheddars. When I opened up my sandwiches I was like dang. The guy took my roast beefs and gave me the2 beef and cheddars and didn?t charge me any more. Said no problem. Very nice. Good food. Love Arbys. Read more
*update* revising 4 stars to 2 because the advertised price on the crinkle fries was not honored! I was told that "something was... wrong with the menu" and that the price in the system was higher. I was disappointed that there was no attempt to do anythingabout it despite the price being clearly advertised. My partner was so appalled that he insisted that they do something aboutit... We should not have to even ask for that when the price is clearly displayed! Curly fries are still fresh and delicious,which is why it's not a 1-star rating. Crinkle fries are above average for crinkles but nowhere near as good as the curly friesbecause, well, they're crinkle fries. Fries are delicious as always, but chicken tenders were small and partially overcooked.Still tasty though! Read more
This was my first time here, being from NY I've always seen Arby's advertised but I've never eaten there. It was great, as usual... the staff (here in Atl) were all polite and accommodating. The food was fresh and good. It's def a meat lover's paradise lol themeat is good. I had the chicken bacon Swiss, it was good. Def 2 meaty thumbs up. P. S. I was vegan for 9yrs Read more
This arby's is pretty clean, but a little dark. Like they wanna save money on the electricity bill. So much I thought it was... closed. Once inside everything went smoothly. Got my food fast. It was nice. First time I see those curly fries. They lookgreat for the pictures but not that much for dipping purposes. Didn't like their special sauces but that's me. Read more
Told me the dining room was closing at 7:00pm and the usual time is 10 , even though I have coming to the location before the... staff was here. The staff was nice but why lie? Read more