Reviews for Jimmy John's in Athens, OH
Edit: Have to change my review, I'll leave the old one at the end because something has to have happened. This place is... absolutely terrible. Slowest delivery in town, 0 quality control, so many wrong orders and missing items. It's amazing they'reopen at all. I think this is my first 1 star review ever. And as for the corporate auto response to 1 stars reviews get, saveit. It's been months of other people giving the same reviews about how bad it is. I've never had delivery take longer than20ish minutes. The food may not be amazing but their drivers are on point. Read more
Good food and employees always communicate honestly if there is an issue. They have to deal with a ton of rude or drunk people,... along with threats resulting from claims. Read more
They messed up my subs they gave me just lettuce and tomato on one and forgot the third
Worst Jimmy John?s you could order from. I love Jimmy John?s but this location isn?t even worth it. Don?t bother ordering in... there app they will either take super long with you order or just cancel the order. Plenty of other options better than thisJimmy John?s in Athens. Read more
Called 5 times for 1 regular sub and 1 mini john that I ordered at 10:20pm and was told each time it was in the delivery... driver?s car. It is now 12:10am and the employee I just spoke to said he has no way of knowing where my order is right now.Finally requested a refund; he said he would process it in the next several days. Obviously, I?m not very trusting of thatpromise. Read more
I must say this has been the worst Jimmy Johns I have been to and I use to work at a Jimmy Johns in NC. I am pretty sure upon... entering a customer is suppose to get greeted and not just looked at like an inconvenience. I understand they might be collegestudents, however; manners and customer service go a long way. Zero pride or respect in what they do, I do apologize you chosethis position and I ordered food from your establishment. The interaction was the most awkward I have ever had with anyone whenit comes to taking my order. I went in this evening around 8:10 and stood there thinking I would get a greeting or a simple "MayI help you?" but instead I got some awkward silence. Some time has passed and a worker finally approaches with more awkwardsilence, simply staring at me with no words, so I finally initiate the ordering process as a customer or else it would not havehappened and he begins making the sandwich with no hat on at all. (hopefully he had a hairnet blended in his long hair) Ireceive my sandwiches and no thank you at all, no have a goodnight or anything. Just awkward silence and the third employeesimply stood there with his phone texting. Great customer service guys. I proceed to leave and say thank you and have agoodnight, still more awkward silence. I say boycott these folks, the owner is paying people money who have no care for theircustomers, who provide their paychecks. Read more
Ok so I am NOT Happy with this store at all. I ordered my lunch and after 30 minutes I called them to ask where my food was and... they HUNG UP ON ME TWICE. I cancelled the order because I had to leave. They are so rude sometimes. Normally the staff is supernice but this went way too far. I will not be ordering from Jimmy Johns anymore. Read more
I placed an order for chips, soda, and Vito. Never received, not the first time but definitely the last!!!