Reviews for KFC in Athens, GA
They are always out of something!! Today was no different, no coleslaw nor sodas!! Ordered 3 piece big box meal all white meat,... get home to 2 thighs n a leg!! Fries half cooked!! Tried to call back and they won?t answer the phone !! Read more
Tried to pick up an order for DoorDash, when i got there no one was answering at the speaker box, i waited 5 minutes and drive... around to the window. Lady informs me they only have thighs and breasts, Customer said it was fine, 10 minutes later she tellsme that the chicken is hard and they don?t want to serve it. They told me they could have sides but that?s it. It?s 9:00Pm atnight. they are still open until 10:30Pm. you?re telling me they aren?t cooking anymore chicken for the rest of the night? i?veworked fast food, this is crazy. Definitely should just close this location, it?s pathetic. will never go here to eat myself. Read more
There?s not an option for zero stars so I had to settle. The employees are the most unprofessional people I?ve met. I waited at... the drive through for 5 min and no one answered. Mind you, there were cars in front of me being served. I went inside and thecashier is drinking a soda while taking people?s orders. Let me list all the things they were out of: drink cups, coke slaw,Pepsi, sweet tea, fruit punch, Mountain Dew. Chicken and biscuits were cold and hard. I asked the employees for the name ofsomeone other than the shift manager that I could call they couldn?t give me a name. KFC should just save some money and closethis location. Read more
I?ve been to this KFC 4 times in the past week between 8-830pm. I?ve waited and no one answers the call box. I tried to go... inside but doors were locked (there were multiple employees present. The car in front honked and honked and they Finallyresponded and stated that yes, in fact they were open. I know things happen so I went around and go back in line and placed myfood order. I said thank you multiple times to the cashier with no response. In the meantime there were what seemed to beemployees and on employees in the kitchen laughing and joking around. Which that is not an issue because I to have worked in thefood industry and like having fun with my coworkers But not when it comes to the expense of a customers experience. Read more
I can came through the drive thru and got the new Mac and cheese bowl combo and they put barely anything in the bowl and you can... tell the macoroni is the last scrapings in the pan. I tried to get a new one or just the regular bowl but they wouldn't do itthat I have to speak to a supervisor in the morning. Long day of work last thing I should be worried about is my food beingright. Read more
I also have experienced bad customer service and bad food at this particular location I don't know what the management is... thinking when they are these people but they really need to do some type of moral check to see if they even care about life ingeneral. see what kind of customer service they would be especially during busy seasons.. everybody needs to followChick-fil-A's rules. they hire some of the sweetest kids and that reflects on those kids parents doing a good job of raisingthem. do a background check on them when they hire them. sincerely a loyal customer since the seventies. PS I want you guys toget it right because I love KFC.......... Read more
We went today, the food was fresh and tasted really good. The entire restaurant was being run by two ladies who were super nice... and were working their booties off. Management needs to recognize these two ladies for the great job they were doing. Read more
Horrible, horrible experience!!! The girl taking my order was actually on a personal call while taking my order.! And, she got... the order wrong. My husband had to I've been waiting a 15 minutes and they gave the same thing I ordered to 2 people after. Iwent to the counter and was told that they are slow in the back. And, the staff was yelling in the restaurant at family members.I won't go back to this kfc again. Just unbelievable!! Read more