Reviews for Chick-fil-A in Athens, GA
Great guest service Young man refreshed my tea. Oct 4, 5:30pm failed to get his name. Nice environment, good food, great service
This chickfila is the bomb! Meredith does the best job at a drive through I've seen! Super impressed! Thanks Chickfila!
My favorite Chick Fil A to go to. Staff is excellent. Mr. Bryan is very happy and helpful. Service is quick and orders are... correct. Very appreciative of team at Beechwood Read more
I had a large order, they forgot my sandwich..I called and they downloaded a coupon to my app for a free one next time...no... questions asked. Great service! ???? Everyone else said their food was awesome too?? Read more
Used to really like this CFA, despite QUITE a few order discrepancies and I mean quite a few. A lot actually. My reason for a... one star is I?m currently dealing with a stomach illness due to someone?s hair being in my lemonade which I drank most of. Thatis beyond disgusting and I?m mortified. Disclaimer: it isn?t my hair and it?s not at all possible that it is mine. I finishedmost of this drink and it took a few hours. I went to open the lid to pour the rest out and find hair. That is DNA!!!! It?s notat all ok! The manager just apologized and returned my points but does she know how disgusting that is?! That is nasty and yespeople can get sick (current situation) from someone?s hair and the bacteria on it IN MY DRINK. This is a low for CFA. Theservice is usually impeccable but this just completely ruined it for me and I?ve given CFA multiple chances after many issueswith orders being wrong/ incomplete or taking an unreasonably long time and even the main managers seemingly aloof attitudetowards an issue with an order that was placed close to closing. There was an issue and she said and I quote ?you have to askfor fresh food and if there is an issue you have to call the same day? one, food should always be fresh that order was stale,and the bag states the food is always fresh so why we have to ask our food is fresh nearly every order is beyond me. 2 how canwe have called and complained when y?all closed less than 30 mins later. This is the second time she has kind of actednonchalant towards an issue but this time she was willing to refund points whereas last time she didn?t want to do anything butgive out a brownie. Now my stomach is more than upset and so am I. This is where I draw the line, finding someone?s hair, theirDNA in my drink. Update: I was able to talk to someone named Michaela (Makayla? I?m sorry if I?m misspelling her name). Shegave me vouchers but the bigger picture is she listened and heard my concerns and I felt like she genuinely care Read more
Used to be my favorite Chick-fil-A spot in Athens, but honestly what the hell is this. Ordered a Sunjoy drink and got a cup full... of just pulp. I understand that the drink will have some pulp in it, but I have never had this much. Had to strain it out andthere was actually a lot more than what is shown in the picture because I forgot to take a photo of it earlier. Also, my saladcame with the butt of lettuce?! Who is supposed to eat that? Read more
I ???? this Athens Chick-fil-A... it's always, "My Pleasure," to visit them... I wish all businesses had their Customer Service... Module Embedded in their Customer Service Rules and Regulations... them and Coca-Cola have 5 STAR Ratings in my book!!! Read more
Chicken is top tier. If you?re hungry and having a bad day, eat chick-fil-a and all your problems will go away.